SERVICE RESPONSE GUIDELINES
Working to make fire damage,"Like it never even happened."
Fire damage in a business can be stressful for owners, property managers, employees and tenants. Property damage, equipment damage, document loss and temporary business closure are just some of the concerns you may experience. Timely response and thorough mitigation can alleviate these concerns.
The first 24 hours can make the difference between restoring versus replacing your business property and belongings. SERVPRO of Lebanon/Hanover/Littleton 1-4-8 Service Response Guidelines can prevent fire damage from creating long term problems.
1 - Within 1 hour from notice of loss, a SERVPRO of Lebanon/Hanover/Littleton Professional contacts you to arrange for services.
4 - Within 4 hours of loss notification, a SERVPRO of Lebanon/Hanover/Littleton professional is on-site to start mitigation services.
8 - Within 8 business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.
**Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.
Have Questions about Fire, Smoke, or Soot Damage?
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