Recent Posts

Commercial Fire!

4/5/2021 (Permalink)

two men standing on scaffolding cleaning inside a commercial space after fire The clean up!

Smoke damage from a fire!

This storage facility suffered a lot damage from a fire because of burning plastic!

It suffered severe smoke and odor damage to it's structure as well as the equipment and furnishings inside.

SERVPRO of Lebanon/Hanover/Littleton worked tirelessly to remediate the problem, so that business could be restored as quickly and seamlessly as possible. Many businesses are at risk for a fire, especially when they lease older buildings in need of repairs. We know how costly and devastating a fire can be to a business, so it is always our goal to get you back up and running right away.

Experiencing a fire at your business can leave you feeling very overwhelmed and unsure of what to expect next. SERVPRO has a stringent policy in place to get you back up and running as quickly as possible.


What To Expect:

When we visit your business after a fire loss, we will scope the affected areas to determine the extent of the loss. We will always pretest affected surfaces to determine the type of smoke and which products will help us recover the area most effectively.

We have the equipment, expertise, and experience to restore your fire and smoke damage.

If a fire has damaged your business, call us right away at 603-298-6942. SERVPRO of Lebanon/Hanover/Littleton will treat you with empathy and respect, and your property with care.


Commercial Restoration Presents Unique Challenges.

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur.

SERVPRO of Lebanon/Hanover/Littleton has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

"Like it never even happened."

Spring Cleaning Tips!

3/3/2021 (Permalink)

picture of a green street sign that says spring cleaning just ahead Spring Cleaning!

Spring Cleaning Tips!

With Spring being right around the corner, Spring cleaning is probably on your mind. Whether you just need to freshen up your home after a long winter or maybe you're thinking about doing some cleaning out. Here are some tips to get you started!

Remove water stains with lemon for a natural faucet fix.

This spring, make faucets clean and sparkly by rubbing a lemon half on the water stains. The citric acid helps remove hard water marks. Then, use the other half of the lemon for our next tip.

Clean your microwave by heating lemon juice and rinds in water.

Cut a lemon into halves, squeeze the juice into 1/2 cup of water and drop the rinds into the mixture. Microwave for three minutes and let it stand for five minutes without opening the door. The trapped steam will loosen the grime, so you can wipe the microwave clean with less elbow grease.

Use white vinegar to beat shower head buildup.

Looking for more natural ways to clean your bathroom? Vinegar can dissolve the mineral deposits accumulate in showerheads over time, causing reduced pressure and water flow. Fill a plastic bag with white vinegar, secure it over the showerhead with a rubber band and leave it overnight to get rid of buildup. Just be sure to run the shower before you hop in, or you risk smelling like vinegar all day.

Use newspaper to clean dirty windows and mirrors.

Mix ¼ cup of white vinegar, 2 cups of water and 2 teaspoons of liquid soap into a spray bottle. Spray the mixture onto the glass and scrub with newspaper for a streak-free window or mirror. The ink acts as a mild abrasive and allows you to make use of old newspapers.

Place a wet dryer sheet on your ceramic stovetop to remove burnt-on residue.

Dryer sheets are non-abrasive and a great way to remove burnt-on food from your stove. Place the wet dryer sheet on your stovetop at least 15 minutes before rubbing the gunk away.

Clean your grill with an onion.

Get your grill cleaned up and ready for the warm weather. First, heat it up and spray some white vinegar onto the grates to help loosen the residue. Then, scrub the area firmly using half an onion. The acid from the onion will rid your grill of any leftover remnants.

Know your couch or rug before cleaning it.

Don’t ruin your upholstered furniture by using the wrong cleaner. Not all manufacturer labels state what type of solvent to use. Familiarize yourself with the cleaning codes below.

Upholstery Cleaning Labels:

  1. W: Use water-based cleaning solutions.
  2. S: Use dry-cleaning solvents. Do not saturate. Do not use water.
  3. S-W: Use water-based cleaners or dry-cleaning solvents.
  4. X: Use a vacuum or brush only.

Use a window squeegee to scrape pet hair from your carpet or rug.

The rubber edge of the squeegee is a great tool for gripping and removing pet hair from your rug. Use a firm grip and make sure to clean up the excess hair as you go. Finish by running the vacuum to catch any hair still on the surface.

And don't forget that SERVPRO of Lebanon/Hanover/Littleton is here to help you with all of your spring cleaning needs! Just give us a call at 603-298-6942.

Is my duct work dirty? Should I have it checked?

2/19/2021 (Permalink)

upclose picture of dirty vent Dirty Ductwork

The ventilation system within your commercial space is key to your air quality.

Estimates made by the World Health Organization say that poor indoor air quality cost $60 Billion in employee sick leave and lost production.

Poor air quality can spread illness, cause respiratory irritation, and cause employees to feel drowsy or apathetic. In some cases, it can spread illness and cause employees to become sick frequently.

You don’t want to keep the air in your commercial space too dry nor too humid. Both ends of the humidity spectrum cause health effects and can make your staff uncomfortable. Instead, try to keep the humidity level in your building between 40 and 50 percent.

The ventilation system is often the biggest culprit in poor indoor air quality. Inspecting the ductwork must be a high priority. 

In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your office building.

Another problem that affects ductwork in commercial businesses is when input and output vents become blocked by boxes, equipment, furniture or dust. This reduces the free flow of air through ducting systems and, by association, reduces air circulation throughout the entire commercial building.

Part of your responsibility to the tenants, workers, and/or students who work and play in your buildings includes proper maintenance and prompt response to any situation that could cause illness or health effects.


SERVPRO of Lebanon/Hanover/Littleton can help:

  • Remediate bacteria, fungi and mold
  • Reduce potential for mold growth
  • Restore peak energy efficiency
  • Eliminate offensive odors


SERVPRO of Lebanon/Hanover/Littleton will inspect your HVAC system and ductwork. This inspection can save you money and provide peace of mind on the health of your HVAC system and ductwork.


To schedule a duct cleaning call 603-298-6942.

Certified: SERVPRO Cleaned – a defensive cleaning program

1/11/2021 (Permalink)

 Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique

3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Lebanon/Hanover/Littleton today at 603-298-6942 for your  Certified: SERVPRO Cleaned consultation.

Holiday Fire Safety Tips!

12/4/2020 (Permalink)

picture of candle Happy safe holidays

Watch Out for Those Fire-starters!

Candles and Fireplaces

Thousands of deaths are caused by fires, burns and other fire-related injuries every year, and 12% of home candle fires occur in December, the National Fire Protection Association reports. Increased use of candles and fireplaces, combined with an increase in the amount of combustible, seasonal decorations present in many homes means more risk for fire.

Top Ten Holiday Safety Tips

  1. Inspect electrical decorations for damage before use.
    Cracked or damaged sockets, loose or bare wires, and loose connections may cause a serious shock or start a fire.
  2. Do not overload electrical outlets.  Overloaded electrical outlets and faulty wires are a common cause of holiday fires. Avoid overloading outlets and plug only one high-wattage into each outlet at a time. 
  3. Never connect more than three strings of incandescent lights,
    More than three strands may not only blow a fuse, but can also cause a fire.
  4. Keep trees fresh by watering daily,dry trees are a serious fire hazard.
  5. Use battery-operated candles,candles start almost half of home decoration fires (NFPA).
  6. Keep combustibles at least three feet from heat sources.
  7. Protect cords from damage.  To avoid shock or fire hazards, cords should never be pinched by furniture, forced into small spaces such as doors and windows, placed under rugs, located near heat sources, or attached by nails or staples.
  8. Check decorations for certification label. Decorations not bearing a label from an independent testing laboratory such as Underwriters Laboratories (UL), Canadian Standards Association (CSA), or Intertek (ETL) have not been tested for safety and could be hazardous. 
  9. Stay in the kitchen when something is cooking.  Unattended cooking equipment is the leading cause of home cooking fires (NFPA).
  10. Turn off, unplug, and extinguish all decorations when going to sleep or leaving the house. Unattended candles are the cause of one in five home candle fires. Half of home fire deaths occur between the hours of 11pm and 7am (NFPA).

We hope that these tips have been helpful to you, and everyone here at SERVPRO of Lebanon/Hanover/Littleton wishes you a SAFE and Happy Holidays!

Because time matters when a disaster occurs

11/11/2020 (Permalink)

picture of SERVPRO vehicles in driveway Faster to any size disaster!

Why SERVPRO? Because we are Faster To Any Size Disaster and we are a 24 Hour Emergency Service!

Disasters don't happen when it's convenient, but you can rely on us to get there because of our service response guidelines!

To learn more about our guidelines and why we're faster to any size disaster, check out our guidelines below.


SERVICE RESPONSE GUIDELINES

Damage of any kind to your business; especially fire or water damage, can be stressful for owners, property managers, employees and tenants.

Property damage, equipment damage, document loss and temporary business closure are just some of the concerns you may experience. Timely response and thorough mitigation can alleviate these concerns.

The first 24 hours can make the difference between restoring versus replacing your business property and belongings.

SERVPRO of Lebanon/Hanover/Littleton 1-4-8 Service Response Guidelines can prevent Fire/Water damage from creating long term problems.

1 - Within 1 hour from notice of loss, a SERVPRO of Lebanon/Hanover/Littleton Professional contacts you to arrange for services.

4 - Within 4 hours of loss notification, a SERVPRO of Lebanon/Hanover/Littleton professional is on-site to start mitigation services.

8 - Within 8 business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.


**Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Have Questions about Fire, Smoke, or Water Damage? 
Call Us Today at (603) 298-6942 or check out our website 

"Like it never even happened."

Water brings MOLD!

11/6/2020 (Permalink)

picture of room and rug saturated with water Where there is water, mold isn't far behind!

Where there is water..There is mold!

Checking for water leaks in your home is imperative to keeping the mold in check. Once mold has taken a hold; damage is not far behind!

How can mold damage your home?

Most people know that household mold can be bad for your health, and it makes an unsightly and bad-smelling mess, but did you know it can cause serious damage to the home, as well? Dealing with household mold quickly, prevents further damage to your home!


Mold damage to household materials and how it affects structures:

  1. Mold feeds on organic materials, such as wood, paper, many fabrics, and even some types of glue. It literally eats away at these materials, causing them to rot and fall apart.
  2. Mold can eat away at materials like wallpaper, drywall, carpet, wooden studs in walls, ceiling tiles, floorboards, and other structures inside the home.
  3. If mold is left to it's own devices, it can lead to rot and literally destroy drywall, wood, ceilings.

Of course, it takes a while to reach that point.

Your house is not going to fall down around you as soon as mold begins to grow in it. Many materials in the home quickly become damaged beyond the point of repair, though, and in time, a home can be completely destroyed by mold growth.

Mold In Heating, Ventilation And Air Conditioning Systems.

Mold can sometimes be found in your heating and air conditioning systems! This can lead to mold spores being blown throughout your home and can lead to mold growth in your duct work.

For this reason, the Federal Emergency Management Agency (FEMA) recommends against turning on your heating or air conditioning if you think there might be mold in your HVAC system.

Have the system inspected, and cleaned if necessary, before turning it on in order to prevent greater mold damage to your home. Note that the Environmental Protection Agency recommends having a professional clean your HVAC ducts, if you do find mold in them, to make sure the job is done correctly and safely.

Each mold infestation requires a particular solution.

Our highly trained professionals use an exacting system of inspection, assessment, containment, air filtration, removing mold infested materials, disinfecting, and cleaning your belongings.

We can perform various types of minor and major repairs.

To save our customers stress, time and costs expense, SERVPRO can handle the entire mold remediation service. We can handle the initial damage mitigation and the rebuilding, including sanitizing and deodorizing of all affected areas.

Our AMRT, Applied Microbial Remediation Technicians, are IICRC CERTIFIED, with advanced corporate and franchise training. We are also experienced in dealing with your insurance company, and we can assist you in these matters if applicable. We can even assist you with your paperwork for your claim.

Call SERVPRO of Lebanon/Hanover/Littleton with any questions that you may have. We are locally owned and operated, we will respond quickly with the help that you need. Call us at (603) 298-6942.

"Like it never even happened."

Ice Dams are on their way!

10/30/2020 (Permalink)

picture of a lot of icicles hanging off of house Ice Dams are on their way!

Winter sure is closing in here in the northeast! We've had our first snow in October!

This is the time to be extra vigilant when it comes to ice dams at your business.

Ice dams occur after a heavy snowfall when warm air in the attic causes the roof to warm and the snow to melt. Water running down the roof refreezes when it reaches the colder roof edge, forming a mound of ice. The ice traps meltwater, which can seep back up under shingles and drip through the roof into your house, causing wet and stained ceilings and walls, and peeling paint and rot.


The easiest way to prevent ice dams is by keeping your roof cold.

This means never letting your roof temperature exceed 32 degrees. At 32 degrees,snow starts melting.

Most businesses heat loss is through the roof and air leaks caused by unblocked walls, gaps in drywall, and cracks around light fixtures, plumbing pipes, chimneys or heating vents.

Leaks can be very difficult to take care of because that requires that you roll back or rake your insulation back to find and block leaks.Typically using a foam or another method of caulking.


Proper insulation is imperative.

You will want to start by making sure to measure your insulation. Building codes require about 12 to 14 in. of fiberglass or cellulose.

Add more if you have less than 8 in. and have had ice dam problems in the past.

Blown-in cellulose and fiberglass are usually better than hand-placed batts, because they fill more tightly around rafters, joists and other obstructions, leaving fewer gaps.


Ventilation is important for keeping your roof cold.

Keep the roof cold to minimize ice dams. Upgrade attic insulation to about R-40, plug up air leaks to the attic and improve attic ventilation.

A cold roof isn’t always a perfect solution. During winters with heavy snowfall, you may get ice dams anyway. Or ice dams may consistently form at the foot of roof valleys (the junction where two roofs meet at a right angle), because they fill with windblown snow. And some sections of the roof may be impossible to keep cold. That’s when you have to call on secondary strategies to prevent ice dam damage.


Make sure the snow is removed from your roof after a heavy snowfall.


Flash around chimney
A lot of local small businesses in our area are older renovated homes, where chimneys are prevalent.

Bridge the gap between chimney and house framing with L-shaped steel flashing held in place with unbroken beads of a fire-stop sealant.


Using canned spray foam or insulation isn't fire safe.

Sometimes despite all of your efforts, ice dams occur and with them water damage to your business.

SERVPRO of Lebanon/Hanover/Littleton has experienced technicians ready to help if you suffer water damage to your business. No disaster is too big or small!


Call SERVPRO of Lebanon/Hanover/Littleton today at 603-298-6942.

Let's talk about pipes..

10/26/2020 (Permalink)

close up picture of pipe bursting and spraying water Burst pipes!

The weather is changing now! The cold temperatures are knocking on our door!

When we think about cold weather and how we can plan ahead; one thing often gets overlooked. Our PIPES! A burst pipe can create a big problem.

Let's learn a little about burst pipes..


Some helpful tips on how to protect your pipes from freezing!!

Burst pipes are one of the most common causes of property damage during frigid weather and can cause thousands in water damage—easily $5,000 or more, according to the "Insurance Institute for Business and Home Safety".

Research conducted by the "Building Research Council at the University of Illinois" shows that the “temperature alert threshold” is 20° F, especially if you have uninsulated pipes running through an uninsulated space.

Here are some tips to help you keep those pipes in running order:

  • Keep garage doors closed, especially if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing.
  • Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.
  • If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.
  • For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.


Even with all of the preparations,pipes can freeze and burst, leading to water damage. Call SERVPRO of Lebanon/Hanover/Littleton 24hrs a day at 603-298-6942.

Are you dealing water leaks in your business?

10/16/2020 (Permalink)

picture of SERVPRO's emergency ready profile information Are you prepared?

Disasters can happen at any time. Are you prepared?

Disasters don't always happen when it's convenient; are you and your employees ready for a disaster at any time?

Whether it's during a workday or after work, you and your employees can be Prepared with the SERVPRO Emergency Readiness Program.

The SERVPRO Emergency Ready Profile (ERP) will help ensure you are “Ready for whatever happens” whenever it happens!

In the event of an emergency, the SERVPRO Emergency Readiness Profile, can help minimize business interruption by having an immediate plan of action in place for your facility.

Disasters and emergencies always strike without warning. Preparation is an important key for making it through any size disaster. It is best to plan ahead before any disasters strike.

The SERVPRO Emergency READY Profile (ERP) will help ensure you are "Ready for whatever happens."

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas.

The ERP also establishes SERVPRO of Lebanon/Hanover/Littleton as your disaster mitigation and restoration provider. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

By downloading the free SERVPRO Ready App, this information is stored electronically and can be accessed using your mobile device, making help just a few clicks away.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Don't wait until disaster strikes.

Call SERVPRO of Lebanon/Hanover/Littleton at 603.298.6942 to establish your Emergency READY Profile, and be "Ready for whatever happens" in your future.