Recent Posts

Because time matters when a disaster occurs

11/11/2020 (Permalink)

picture of SERVPRO vehicles in driveway Faster to any size disaster!

Why SERVPRO? Because we are Faster To Any Size Disaster and we are a 24 Hour Emergency Service!

Disasters don't happen when it's convenient, but you can rely on us to get there because of our service response guidelines!

To learn more about our guidelines and why we're faster to any size disaster, check out our guidelines below.


SERVICE RESPONSE GUIDELINES

Damage of any kind to your business; especially fire or water damage, can be stressful for owners, property managers, employees and tenants.

Property damage, equipment damage, document loss and temporary business closure are just some of the concerns you may experience. Timely response and thorough mitigation can alleviate these concerns.

The first 24 hours can make the difference between restoring versus replacing your business property and belongings.

SERVPRO of Lebanon/Hanover/Littleton 1-4-8 Service Response Guidelines can prevent Fire/Water damage from creating long term problems.

1 - Within 1 hour from notice of loss, a SERVPRO of Lebanon/Hanover/Littleton Professional contacts you to arrange for services.

4 - Within 4 hours of loss notification, a SERVPRO of Lebanon/Hanover/Littleton professional is on-site to start mitigation services.

8 - Within 8 business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.


**Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Have Questions about Fire, Smoke, or Water Damage? 
Call Us Today at (603) 298-6942 or check out our website 

"Like it never even happened."

Water brings MOLD!

11/6/2020 (Permalink)

picture of room and rug saturated with water Where there is water, mold isn't far behind!

Where there is water..There is mold!

Checking for water leaks in your home is imperative to keeping the mold in check. Once mold has taken a hold; damage is not far behind!

How can mold damage your home?

Most people know that household mold can be bad for your health, and it makes an unsightly and bad-smelling mess, but did you know it can cause serious damage to the home, as well? Dealing with household mold quickly, prevents further damage to your home!


Mold damage to household materials and how it affects structures:

  1. Mold feeds on organic materials, such as wood, paper, many fabrics, and even some types of glue. It literally eats away at these materials, causing them to rot and fall apart.
  2. Mold can eat away at materials like wallpaper, drywall, carpet, wooden studs in walls, ceiling tiles, floorboards, and other structures inside the home.
  3. If mold is left to it's own devices, it can lead to rot and literally destroy drywall, wood, ceilings.

Of course, it takes a while to reach that point.

Your house is not going to fall down around you as soon as mold begins to grow in it. Many materials in the home quickly become damaged beyond the point of repair, though, and in time, a home can be completely destroyed by mold growth.

Mold In Heating, Ventilation And Air Conditioning Systems.

Mold can sometimes be found in your heating and air conditioning systems! This can lead to mold spores being blown throughout your home and can lead to mold growth in your duct work.

For this reason, the Federal Emergency Management Agency (FEMA) recommends against turning on your heating or air conditioning if you think there might be mold in your HVAC system.

Have the system inspected, and cleaned if necessary, before turning it on in order to prevent greater mold damage to your home. Note that the Environmental Protection Agency recommends having a professional clean your HVAC ducts, if you do find mold in them, to make sure the job is done correctly and safely.

Each mold infestation requires a particular solution.

Our highly trained professionals use an exacting system of inspection, assessment, containment, air filtration, removing mold infested materials, disinfecting, and cleaning your belongings.

We can perform various types of minor and major repairs.

To save our customers stress, time and costs expense, SERVPRO can handle the entire mold remediation service. We can handle the initial damage mitigation and the rebuilding, including sanitizing and deodorizing of all affected areas.

Our AMRT, Applied Microbial Remediation Technicians, are IICRC CERTIFIED, with advanced corporate and franchise training. We are also experienced in dealing with your insurance company, and we can assist you in these matters if applicable. We can even assist you with your paperwork for your claim.

Call SERVPRO of Lebanon/Hanover/Littleton with any questions that you may have. We are locally owned and operated, we will respond quickly with the help that you need. Call us at (603) 298-6942.

"Like it never even happened."

Ice Dams are on their way!

10/30/2020 (Permalink)

picture of a lot of icicles hanging off of house Ice Dams are on their way!

Winter sure is closing in here in the northeast! We've had our first snow in October!

This is the time to be extra vigilant when it comes to ice dams at your business.

Ice dams occur after a heavy snowfall when warm air in the attic causes the roof to warm and the snow to melt. Water running down the roof refreezes when it reaches the colder roof edge, forming a mound of ice. The ice traps meltwater, which can seep back up under shingles and drip through the roof into your house, causing wet and stained ceilings and walls, and peeling paint and rot.


The easiest way to prevent ice dams is by keeping your roof cold.

This means never letting your roof temperature exceed 32 degrees. At 32 degrees,snow starts melting.

Most businesses heat loss is through the roof and air leaks caused by unblocked walls, gaps in drywall, and cracks around light fixtures, plumbing pipes, chimneys or heating vents.

Leaks can be very difficult to take care of because that requires that you roll back or rake your insulation back to find and block leaks.Typically using a foam or another method of caulking.


Proper insulation is imperative.

You will want to start by making sure to measure your insulation. Building codes require about 12 to 14 in. of fiberglass or cellulose.

Add more if you have less than 8 in. and have had ice dam problems in the past.

Blown-in cellulose and fiberglass are usually better than hand-placed batts, because they fill more tightly around rafters, joists and other obstructions, leaving fewer gaps.


Ventilation is important for keeping your roof cold.

Keep the roof cold to minimize ice dams. Upgrade attic insulation to about R-40, plug up air leaks to the attic and improve attic ventilation.

A cold roof isn’t always a perfect solution. During winters with heavy snowfall, you may get ice dams anyway. Or ice dams may consistently form at the foot of roof valleys (the junction where two roofs meet at a right angle), because they fill with windblown snow. And some sections of the roof may be impossible to keep cold. That’s when you have to call on secondary strategies to prevent ice dam damage.


Make sure the snow is removed from your roof after a heavy snowfall.


Flash around chimney
A lot of local small businesses in our area are older renovated homes, where chimneys are prevalent.

Bridge the gap between chimney and house framing with L-shaped steel flashing held in place with unbroken beads of a fire-stop sealant.


Using canned spray foam or insulation isn't fire safe.

Sometimes despite all of your efforts, ice dams occur and with them water damage to your business.

SERVPRO of Lebanon/Hanover/Littleton has experienced technicians ready to help if you suffer water damage to your business. No disaster is too big or small!


Call SERVPRO of Lebanon/Hanover/Littleton today at 603-298-6942.

Let's talk about pipes..

10/26/2020 (Permalink)

close up picture of pipe bursting and spraying water Burst pipes!

The weather is changing now! The cold temperatures are knocking on our door!

When we think about cold weather and how we can plan ahead; one thing often gets overlooked. Our PIPES! A burst pipe can create a big problem.

Let's learn a little about burst pipes..


Some helpful tips on how to protect your pipes from freezing!!

Burst pipes are one of the most common causes of property damage during frigid weather and can cause thousands in water damage—easily $5,000 or more, according to the "Insurance Institute for Business and Home Safety".

Research conducted by the "Building Research Council at the University of Illinois" shows that the “temperature alert threshold” is 20° F, especially if you have uninsulated pipes running through an uninsulated space.

Here are some tips to help you keep those pipes in running order:

  • Keep garage doors closed, especially if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing.
  • Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.
  • If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.
  • For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.


Even with all of the preparations,pipes can freeze and burst, leading to water damage. Call SERVPRO of Lebanon/Hanover/Littleton 24hrs a day at 603-298-6942.

Are you dealing water leaks in your business?

10/16/2020 (Permalink)

picture of SERVPRO's emergency ready profile information Are you prepared?

Disasters can happen at any time. Are you prepared?

Disasters don't always happen when it's convenient; are you and your employees ready for a disaster at any time?

Whether it's during a workday or after work, you and your employees can be Prepared with the SERVPRO Emergency Readiness Program.

The SERVPRO Emergency Ready Profile (ERP) will help ensure you are “Ready for whatever happens” whenever it happens!

In the event of an emergency, the SERVPRO Emergency Readiness Profile, can help minimize business interruption by having an immediate plan of action in place for your facility.

Disasters and emergencies always strike without warning. Preparation is an important key for making it through any size disaster. It is best to plan ahead before any disasters strike.

The SERVPRO Emergency READY Profile (ERP) will help ensure you are "Ready for whatever happens."

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas.

The ERP also establishes SERVPRO of Lebanon/Hanover/Littleton as your disaster mitigation and restoration provider. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

By downloading the free SERVPRO Ready App, this information is stored electronically and can be accessed using your mobile device, making help just a few clicks away.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Don't wait until disaster strikes.

Call SERVPRO of Lebanon/Hanover/Littleton at 603.298.6942 to establish your Emergency READY Profile, and be "Ready for whatever happens" in your future.

Commercial Storm flooding

10/14/2020 (Permalink)

pic of commercial building with flooding rain Commercial flooding!

A storm has caused flooding in my business!!

What are some of the things that SERVPRO can do when my business suffers storm damage and flooding?


Flooded business dry-out information:

  • Pump Deep Water
  • Carpet Water removal
  • Moisture Test walls
  • Set up Drying Equipment
  • Apply Antimicrobials
  • Test Drying Complete

Acting quickly is key!

Leaving water or moisture can cause damage to the rest of the structure as well as where the damage occurred.

Imagine the condensation that could happen when it's 90* outside. The concrete or cement blocks used to construct basements and buildings are susceptible to mold growth as well as odor.

Imagine all of the exposed framing. Framing lumber does and will absorb moisture and thus, grow mold. The metal framing ties may not be porous enough for mold growth; but they will corrode.

How about the plumbing and wiring?

Again, any metal parts can and most likely will corrode with excess moisture in the air.

The insulation! Perfect for mold growth!

SERVPRO of Lebanon / Hanover / Littleton has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. 

Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

If you have a flooding situation, SERVPRO of Lebanon/Hanover/Littleton is prepared and ready! Call 603-298-6942 24 hours a day, 365 days a year!

For more helpful information on our Water Damage Repair and Restoration Services, follow this helpful link: Water Damage.

"Like it never even happened."

There is so much more to SERVPRO services than you may think!

10/14/2020 (Permalink)

picture of yellow crime scene tape with black lettering Crime scene cleanup facts

When you think of SERVPRO, you probably think of Water, Fire and Mold. There is so much more that SERVPRO can do!

Did you know that SERVPRO also handles biohazard situations?

Crime scene cleanup being one of them. Here are some crime scene cleanup facts!

Crime scene cleanup is a term applied to forensic cleanup of blood, bodily fluids, and other potentially infectious materials.

CTS decon is a market within the cleaning industry, and it involves cleaning up dangerous material.

It is also referred to as biohazard remediation, and forensic cleanup, because crime scenes are only a portion of the situations in which biohazard cleaning is needed.

Incidents which may require this type of cleanup include accidents, suicide, homicides, and decomposition after unattended death.

This could mean the biologically contaminated scene of a violent death (homicide, suicide or accidental), the chemically contaminated scene of a methamphetamine lab, or the residues left from a crime scene.

Crime-scene cleaners come in and restore the scene to its pre-incident state, also known as remediation.

Some of the cleaning services include:

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

After the police have completed processing a crime or accident scene, the cleaning and restoring can begin.

SERVPRO of Lebanon/Hanover/Littleton will respond immediately with a crew that follows OSHA and EPA protocols and is specially trained and equipped to safely clean crime scenes.

If you find yourself in need of this service and need some help with the cleanup, call 603-298-6942.

"Like it never even happened."

Supporting Small Businesses

10/12/2020 (Permalink)

picture of storefront with green sign with elephant on it Supporting small businesses

Here at SERVPRO we take pride in supporting large and small businesses.

Recently we were made aware of a small business that we have worked with on multiple occasions has just been made a Top Women Led Businesses of the year!

Chang Thai Cafe in Littleton, N.H. has been a part of the Littleton area small businesses for a few years now and we like to see that they are flourishing in these trying times. Emshika Alberini and her amazing staff were a pleasure to work with!

SERVPRO will always be there to support your business and its needs;  LARGE OR SMALL.

Not only do we do,

-Fire remediation

-Mold remediation

-Water damage clean up and remediation

But we also take care of not so emergency based services such as:

-Carpet cleaning

-Full office/ room deep cleaning

-COVID-19 Cleaning

-Basement cleaning 

-Lead removal

-Biohazard cleaning

It’s not always easy when things go wrong but you can feel secure in knowing that SERVPRO is here to help you.

We are a crew  that genuinely cares and is trained to make sure your home or business is safe and taken care of. We are open and available 24 hours a day, 7 days a week, 365 days a year.

With SERVPRO you can have a piece of mind knowing that no matter how big or small the loss is we are there to help work with your insurance agency or you directly to quickly and safely ensure things get back to normal.

We will schedule an appointment and once a full scope of the damage is done, we will provide you a free estimate so you there are no surprise charges and costs. Don’t be scared to reach out and schedule an appointment with our project manager today!

"Like it never even happened."

Fire Prevention Week and Beyond

10/12/2020 (Permalink)

picture of fire damaged woodstove Fire Safety

October 7th through October 13th is Fire Prevention Week.

The weather is turning colder here in the Northeast! The Holidays are just around the corner! We have to remain vigilant with our fire safety. Here are some tips on staying on top of all things fire related.

Protect Your Family with Smoke Detectors!

Installing and maintaining smoke detectors is still the most important step you can take to protect your family from fire death or injury.

The detector should be no more than ten years old. You can check the date on the back of the unit. Test the batteries monthly, and replace often. Install them in all bedrooms, hallways outside bedrooms, and on each level of your home.

There are two types of smoke detectors: photoelectric and ionization. Photoelectric works better with slower, smoldering fires, while the ionization type is more suited to faster, flaming fires. Most experts recommend that you have both in your home.

Have an Escape Plan

Take the time to plan an escape route for everyone in the home, designating a “meet up spot” outside. 

The key to any escape plan is practice, practice and more practice!

Kids love games and challenges. Record the time it takes everyone to make it from their beds to the meetup spot, and then try to beat that time. The more often you practice, the more likely your children are to follow the plan, rather than freeze in panic or confusion when every second counts. Set your calendar to remind you to practice monthly.

Fire Extinguishers are a must!

Two out of five home fires begin in the kitchen. Never leave a kitchen when food is cooking, especially on the burners. ALWAYS keep a fire extinguisher close by!

Have your chimneys cleaned regularly, and be very careful with portable space heaters. Make sure they are several feet away from drapes, clothing, or anything that could catch fire.

Never smoke in bed or while lying down.

With the Holidays coming, decorating our homes is a tradition, but it's a tradition that we must do safely.

Inspect your appliance cords. If any are torn, ripped, or damaged in any way, replace them immediately. If a cord or plug ever feels hot, unplug it.

Prevention is the key to your safety.

Fire Safety during a drought Part 2

10/9/2020 (Permalink)

picture of flame on black background Fires Safety part 2

Fire Safety during a drought part 2!

We've experienced a very dry Spring and Summer this year. It's very important to remember to be cautious while your out and about and when doing yard work around your home. It only takes a spark to trigger a fire that could have devastating consequences.

According to WMUR, Most of northern New England is in the midst of a drought
after three months of low rainfall.

The State Drought Monitor maintained by
the University of Nebraska lists most of Maine and New Hampshire as facing "severe drought" and "moderate drought" conditions.

In our previous blog we discussed fire safety during a drought and how to prevent fires from occurring..This is a follow up to our original discussion! Onto part 2 of Fire Safety!!

Here are more measures that we can take to prevent fires..

Store your firewood safely

Stack firewood at least 15 feet away and uphill from your home.

Cook Safely Outdoors

If you are someone that enjoys barbecuing during the Fall as well as the Summer, here are some tips to keep it safe: Maintain a 10-foot brush free zone around outdoor grills and propane tanks. If using a charcoal grill, it is recommended that you place leftover ashes in a metal container and douse with water.

NEVER leave any grill unattended.

Fall means Football and outdoor events! 

Where you park your car makes a difference. If possible, do not park vehicles and other motorized vehicles on or near dry grass or shrubbery.

Exhaust systems can exceed the 500 degrees that it takes to start a brush fire.

Have a Fire extinguisher on hand

Having a fire extinguisher and other fire suppressing tools on you at all times is important during times of drought. Some helpful tools can be a shovel, bucket (for water) and a hose that can reach around your home and outlying areas.

Cigarettes and Cigars can be big fire starters if thrown out of a car window or tossed onto grass.

Teach children and everyone in your home fire safety and have a safety plan in place.

Teach children about the dangers of playing with fire and make sure that they know what to do in case of a fire! Including a fire evacuation plan.

Planning for a fire today can save a life tomorrow!