Recent Posts

HELP My business is flooded!

7/1/2020 (Permalink)

flooded store front with tables and various store items all around Flooded store!

What are some of the things that SERVPRO can do when my business suffers water damage?

Flooded business dry Out:

  • Pump Deep Water
  • Carpet Water removal
  • Moisture Test walls
  • Set up Drying Equipment
  • Apply Antimicrobials
  • Test Drying Complete

Acting quickly is key!

Leaving water or moisture can cause damage to the rest of the structure as well as where the damage occurred.

Imagine the condensation that could happen when it's 90* outside. The concrete or cement blocks used to construct basements and buildings are susceptible to mold growth as well as odor. Imagine all of the exposed framing. Framing lumber does and will absorb moisture and thus, grow mold. The metal framing ties may not be porous enough for mold growth; but they will corrode.

How about the plumbing and wiring? Again, any metal parts can and most likely will corrode with excess moisture in the air.

The insulation! Perfect for mold growth!

SERVPRO of Lebanon / Hanover / Littleton has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

If you have a flooding situation, SERVPRO of Lebanon/Hanover/Littleton are prepared and ready! Call 603-298-6942 24 hours a day, 365 days a year!

Commercial storm loss

6/24/2020 (Permalink)

Hair salon office with water damage on carpet Salon suffers water damage

Research shows since 1980, the occurrence of weather related disasters has increased by more than 230 percent.

According to AccuWeather, natural disasters have affected 217 million people every single year since 1990.

The SERVPRO Commercial Large Loss division is composed of our best of the best in restoration.

Our elite large loss specialists are prequalified and strategically positioned throughout the United states to handle any size disaster.

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado,hurricane,blizzard or flood.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO of Lebanon/Hanover/Littleton, the difference is our ability to dispatch trained production professionals and cut costs through strategic placement and oversight of temporary labor.

With the ability to mobilize local command centers,along with the resources of more than 1,650 franchises nationwide, no disaster is too big. Available 24 hours a day and 365 days a year, SERVPRO of Lebanon/Hanover/Littleton professionals are prepared for the unpredictable.

Should a storm or major event strike, call 603-298-6942.

"Like it never even happened."


6/6/2020 (Permalink)

girl standing with arms crossed in flooded basement Help! Our basement is flooded


There are so many things that can damage your home. Wind,earthquakes,fires,storms and WATER.

Water Damage being the most frequent of all.

Here are the 5 most common causes of water damage in your home:

Air Conditioner

Your air conditioner might seem to be working just fine, but it’s important to adhere to regular service dates (at least once each year) to ensure nothing is malfunctioning behind the scenes. Your A/C removes moisture from the air, and sometimes that moisture builds up within the A/C itself. If not properly drained, that water could be slowly leaking into your home – potentially ruining the flooring and drywall and, in many cases, introducing mold.


Dishwashers are another possible culprit of water damage in your home. Your dishwasher can cause water damage if not properly sealed, meaning that the latch is broken, or if it was loaded with the wrong soap. Make sure that any leaks are immediately addressed and that your dishwasher is repaired or replaced ASAP.

Washing Machine

Perform regular checks on your washing machine, inspecting beneath the unit as well as behind it. Make sure all fittings are securely connected, and that the underbelly of the washing machine isn’t leaking any water beneath the unit. If you have an older washing machine that gives you frequent issues, consider replacing it altogether.

Leaking Pipes

It might seem obvious, but water damage in the home is often caused by leaky pipes. Let’s pretend that you have a loose-fitting pipe under the kitchen sink or in the bathroom, and you’ve just recently water pooling in that area. Don’t wait to call a plumber – a leak in one place in your home could signify leaks in other areas, too. 

Clogged Drains

Clogged drains aren’t just annoying, they also cause water damage (and mold growth) if left unchecked. If your toilet is clogged, it means that not only can you not use the toilet, but you will likely also experience water backing up into the shower, sinks, or bathroom floor. Sewer water is extremely dangerous because it contains raw sewage and bacteria, and must be cleaned up by a professional.

If your kitchen sink drain is backing up, you can experience sink overflow and subsequent damages to your kitchen flooring and cabinetry. Make sure to seek professional help when experiencing frequent drain clogs so you don’t have to deal with water damage to your home on top of the clog itself.

If you are experiencing leaks in your home Call SERVPRO of Lebanon/Hanover/Littleton today at 603-298-6942.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/27/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Lebanon/Hanover/Littleton today at  603-298-6942 for your Certified: SERVPRO Cleaned consultation.

DRYERS and the danger they pose!

4/22/2020 (Permalink)

dryer with burnt clothes and fire damage Dryer Fire!

According to FEMA, 2,900 home clothes dryer fires are reported each year and
cause an estimated 5 deaths, 100 injuries, and $35 million in property loss.

There are some do's and don'ts when it comes to dryer safety! Let's take a look at some.

What you should DO:

  • Have your dryer installed by a professional. This may seem unnecessary to some, but
    incorrect installation can put you and your family at risk.
  • Making sure that the dryer is plugged into the correct plug with the correct
    voltage, A standard electric dryer generally draw about 30 amps at a voltage
    of 220 volts.
  • Clean the lint filter before and after each load of laundry. Don’t forget to
    clean the back of the dryer where lint can build up. In addition, clean the
    lint filter with a nylon brush at least every six months or more often if it
    becomes clogged.
  • Make sure to clean the lint vent pipe out every three months.
  • If you notice that your dryer is taking longer than usual to dry your clothes,
    a professional cleaning may be in order.

What you DON'T want to do:

  • Don't overload your dryer..You must allow for enough air exchange
  • Never use a dryer without a lint filter
  • Do not use cloth or wire screen to cover the outer vent (wall damper). They
    will collect lint and dirt and potentially clog the vent.
  • Don't dry anything containing foam, rubber or plastic
  • Never dry anything that has come into contact with cooking oil, gasoline or
    alcohol. All are flammable. Dry them outside or in a very well ventilated
  • Never leave your dryer running while you are out of the home.

These are just some tips for your safety, to learn more about fire safety follow these helpful links:


SERVPRO fire restoration

If you have any questions about fire and fire safety, call us today at 603-298-6942. We're always here to help!

We are Cleaning Experts

3/23/2020 (Permalink)

 servpro employee and client standing behind servpro logo and here to help Here to help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today at SERVPRO of Lebanon/Hanover/Littleton, 603-298-6942

Thank you for a job well done!

3/9/2020 (Permalink)

girl in white coveralls holding face mask while covered in soot It's a dirty job, but someone's gotta do it!

It's a dirty job, but someone has to do it!

We are grateful to have a production team that does it all with a smile. This industry allows us to help people through some very difficult times and there is no better satisfaction than a job well done and a smile on our clients face!

Here are some kind words from our clients..

J.H. from West Lebanon, N.H. 

Thank you so much Stephan. You guys were great to come out on such short notice. You truly saved the night and the weekend! The cellar
looks cleaner than it has in a long time! I hope you and you family have a wonderful new year. Hopefully we won’t need your emergency services but if we do we certainly know who to turn to!

C.F. from Claremont, N.H.

I was very pleased with your service for cleaning up my boiler room and attic space and would be happy to recommend you to others. I enjoyed working with the two young men who did my job. It was much less stressful than I expected. Thank you.

K.G. from West Lebanon

We sustained flooding from the ditch next to our house. It backed into our basement and we had approximately 6" of water in our basement! For
nine years my husband and I were in the property & casualty insurance business in the Lakes Region of NH. So many times we would connect our clients with SERVPRO for mitigation of water/flood/fire damage but never for ourselves! This time was our turn to call upon the
professionals, we definitely needed help! When I discovered the disaster looming in our basement, without hesitation I called SERVPRO!
Matt returned the initial call (after hours) and said he would put together a quote for me with the information I had given him. The next
day we confirmed, also that the water had receded! Hurray! I said let's move forward, we have no choice! The following day Ramon and TJ
arrived and after signing a couple of documents to proceed, Ramon the Senior Rep provided me with information of all they were going to do
and placed all the equipment indicated on the quote that Matt gave me. Ramon and TJ were extremely polite, professional, friendly and with
such a positive attitude for all the situations that they find themselves dealing with each and every day, is refreshing and amazingly unbelievable! God bless them!

Thank you to our amazing Production team for all that you do and doing it with SERVPRO pride!

The BIG THAW in the Upper Valley!

3/4/2020 (Permalink)

Young girl looking up at water leaking from ceiling The BIG leak!

Skyler Says..

It has been so warm this week and everything is melting!!

When we have warm spells like this and the snow begins to really melt, it is a good time to check those spots that may be susceptible to

Check the Basement

Basement leakage is a common problem found in houses. Water in the basement often causes damage to the flooring, baseboards, walls, and

Additionally, odors caused by mold and mildew can be unpleasant and even cause health problems.  Inspect for cracks, stains, rust,
dampness, mold, and odors.

If you have sheetrock in your basement, check along the bottom edge. Water will wick up your sheetrock.

Check the Attic and Roof

Check the attic for stains, mold, and other signs of leaks. Pay special attention to the valleys where 2 roof planes come together, the flashing where the roof meets the walls, and the flashing around roof vents and chimneys. The insulation should be dry and in good condition.

Houses located in cold climates can develop ice dams on the roof, which cause water to leak into the attic from melting snow and ice on the roof.

Also make sure that attic ventilation is sufficient and is free of any debris.

Check the flooring

Water damage can happen to any type of flooring and can also seep down to the sub flooring.

Look for any warping or buckling of the floors,
especially in the basement. If the floor looks warped, water damage is most likely the cause.

Ensuring that you have good drainage can prevent the weakening of your foundation by preventing standing water that can cause cracks in your foundation, leading to leaking in your basement.

If you see any signs of water damage in your home; call the professionals at SERVPRO of Lebanon/Hanover/Littleton at 1-603-298-6942 today. Don't let that small amount of water become a HUGE problem for you!

"Like it never even happened."

Tips for preventing water leaks at your business, What to look for!

2/17/2020 (Permalink)

burst pipe with water spraying out Water Leak!

Suffering a water loss at your place of business can be devastating!

Water remediation takes time and you may find yourself having to send your employees home for the clean up and very often the business has to shut down for the duration of the drying process.

This can be very costly to business owners, not to mention the likely damage to important records, files and equipment.

There are some things that you can do to give yourself the upper hand in preventing a leak:

Firstly, knowing where potential leaks could occur in your business is very helpful in developing a checklist of areas to be regularly checked.

Roofing is an important place to start.

Check for missing or damaged roof materials often.

During the Winter months be sure to check for ice dams as they will allow water to leak into your roof and attic space. Having adequate insulation will help extend the life of the roof and help prevent ice dams.

Exposure to the winds and rains of Summer storms and the wind and snow of Winter storms means that your roof is ALWAYS under attack by the elements.

Appliances are another place where water often leaks.

Appliances such as air conditioning units, water heaters, refrigerators, dish and clothes washers. Any appliance that has water hooked up to it.

Appliances should be kept up to date, over time appliances become less effective and where there is water, rust will occur. This will cause a breakdown of the appliance, leading to leaks.

Checking pipes and drains on a regular basis is critical.

Pipes should be wrapped if they are on outside walls that are exposed to the cold. A pipe that has burst can leak hundreds of gallons of water in no time!

Know where the main shut off valve is for the water!

Drains should be regularly checked as they can clog easily leading to overflow and leaks. Make sure to check all hose connections.

Having a regular maintenance schedule will help keep you on top of these things and help prevent a disaster!

Having an Emergency Ready Profile is a great tool to have in your arsenal!

If you would like some help setting up an "Emergency Ready Profile" for your business, call us today at 603-298-6942.

"Like it never even happened."

Smoke and Odor damage! The mess that fire leaves behind!

2/3/2020 (Permalink)

picture of room and floor heavily damaged by smoke and fire Smoke Damage!

Fire is not the only destructive force! Smoke and the Odor it leaves behind can be devastating.

When a fire occurs in your home, it's not always a total loss, but the mess that is left behind from the smoke and the putting out of the fire itself; can make it seem like a total loss! Smoke gets into every nook of your home and the odor that is left behind is foul and strong.

Smoke affects various materials in different ways. The temperature and type of the fire can cause different variations of smoke that will damage your home in different ways. Smoke is actually made of small particles of the fire itself. It is toxic and hot particles that damages the surfaces as it lands on it.

Not all fires are big fires, and not all smoke damage is caused by a direct fire. In fact, it's the fires that we don't think that much about, like smoke from a fire outside that sneaks into your home. This type of smoke damage can go unnoticed for a long time, all the while damaging the surface that it's on as well as leaving behind a lingering odor.

You may find yourself wanting to brave the mess yourself if you find yourself with smoke damage, BUT it's not always the safest for you to do on your own. If you have suffered a house fire, chances are that the conditions are unsafe. The structure may have falling pieces yet and the smoke damage combined with the water is extremely slippery.

Odds are that if a fire has occurred, there will be a need to secure the area and clean up the debris before a decision can be rendered on it's safety.

Thankfully, SERVPRO of Lebanon/Hanover/Littleton can help with this. We have the equipment and experience to secure
your home and get it ready for Restoration.

Every fire presents it's own set of circumstances and poses it's own set of problems, there is a general process that is followed.

  • Emergency Contact (When you first call us).
  • Inspection and Fire Damage Assessment.
  • Immediate Board-Up and Roof Tarp Service (if needed)
  • Water Removal and Drying (if water damage is present)
  • Removal of Smoke and Soot from All Surfaces.
  • Cleaning and Repair
  • Restoration

Odor elimination is a big part of the Restoration process as well. SERVPRO technicians are IICRC certified in odor removal.

Some odor removal basics are as follows

  • Remove the source of the odor. ie burnt wood and building materials safely
  • Clean up begins and the deodorization begins. Smoke and soot residues can deposit on and even penetrate the various surfaces such as walls and ceilings. SERVPRO technicians clean
    different surfaces depending on the type of the surface and residue deposited on it.
  • Sealing if needed. Generally, sealing is not needed. But if the damage is extensive and the removal of the source is to expensive or impractical; it is the recommended option.

If you believe that you have unchecked smoke damage or have lingering odors, give us a call today at 603-298-6942 and we'll gladly come tackle that for you!