Recent Posts

The cold is here! Some tips on how to protect your pipes from freezing!!

10/22/2018 (Permalink)

Water Damage The cold is here! Some tips on how to protect your pipes from freezing!! Burst Pipe

The weather is changing here in the Northeast and we all have preparations to do before the upcoming snow and plummeting temperatures. Sometimes overlooked, Our pipes!

Burst pipes are one of the most common causes of property damage during frigid weather and can cause thousands in water damage—easily $5,000 or more, according to the "Insurance Institute for Business and Home Safety".

Research conducted by the "Building Research Council at the University of Illinois" shows that the “temperature alert threshold” is 20° F, especially if you have uninsulated pipes running through an uninsulated space.

Here are some tips to help you keep those pipes in running order:

  • Keep garage doors closed, especially if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing.
  • Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.
  • If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

Even with all of the preparations,pipes can freeze and burst, leading to water damage. Call SERVPRO of Lebanon/Hanover/Littleton 24hrs a day at 603-298-6942.

Is Dirty Ductwork the Culprit?

10/17/2018 (Permalink)

Commercial Is Dirty Ductwork the Culprit? Ductwork

Estimates made by the World Health Organization say that poor indoor air
quality cost $60 Billion in employee sick leave and lost production.

The ventilation system is often the biggest culprit in poor indoor air
quality, inspecting the ductwork must be a high priority.

In most cases, the HVAC system has been operating for some time without much
attention. Dirty ducts can circulate odors, contaminants such as mold and
irritating dust throughout your office building.

Another problem that affects ductwork in commercial businesses is when input
and output vents become blocked by boxes, equipment, furniture or dust. This
reduces the free flow of air through ducting systems and, by association,
reduces air circulation throughout the entire commercial building.

Part of your responsibility to the tenants, workers, and/or students who work
and play in your buildings includes proper maintenance and prompt response to
any situation that could cause illness or health concerns.

SERVPRO of Lebanon/Hanover/Littleton can help:

  • Remediate bacteria, fungi and mold
  • Reduce potential for mold growth
  • Restore peak energy efficiency
  • Eliminate offensive odors

SERVPRO of Lebanon/Hanover/Littleton will inspect your HVAC system and
ductwork. This inspection can save you money and provide peace of mind on the
health of your HVAC system and ductwork.

To schedule a duct cleaning call 603-298-6942.

Crime scene clean up facts

10/15/2018 (Permalink)

Biohazard Crime scene clean up facts Crime scene

Crime scene cleanup is a term applied to forensic cleanup of blood, bodily fluids, and other potentially infectious materials.

CTS decon is a market within the cleaning industry, and it involves cleaning up dangerous material.

It is also referred to as biohazard remediation, and forensic cleanup, because crime scenes are only a portion of the situations in which biohazard cleaning is needed.

Incidents which may require this type of cleanup include accidents, suicide, homicides, and decomposition after unattended death.

This could mean the biologically contaminated scene of a violent death (homicide, suicide or accidental), the chemically contaminated scene of a methamphetamine lab, Or the residues left from a crime scene.

Crime-scene cleaners come in and restore the scene to its pre-incident state, also known as remediation.

Some of the cleaning services include:

  • Fingerprint powder and evidence-gathering chemicals.
  • Tear gas and pepper spray residues.
  • Fire extinguisher residue.
  • Blood, bodily fluids, and tissue remnants.

After the police have completed processing a crime or accident scene, the cleaning and restoring can begin.

SERVPRO of Lebanon/Hanover/Littleton will respond immediately with a crew that follows OSHA and EPA protocols and is specially trained and equip to safely clean crime scenes. If you find yourself in need of this service and need help with cleanup, call 603-298-6942.

The Facts about hoarding

10/12/2018 (Permalink)

Biohazard The Facts about hoarding Hoarding

Here at SERVPRO of Lebanon/Hanover/Littleton; We frequently get asked about
hoarding and the clean up process. In lieu of just going over the cleaning
process, Lets go over some facts about hoarding,So that if you are ever faced
with this situation; You may find yourself in a better position to help.
According to the "International OCD Foundation":

What is compulsive hoarding?

Compulsive hoarding includes ALL three of the following:

  1. A person collects and keeps a lot of items, even things that appear useless
    or of little value to most people, and
  2. These items clutter the living spaces and keep the person from using their
    rooms as they were intended, and
  3. These items cause distress or problems in day-to-day activities.

How is hoarding different from collecting?

  • In hoarding, people seldom seek to display their possessions, which are
    usually kept in disarray.
  • In collecting, people usually proudly display their collections and keep them
    well organized.

What are the signs of compulsive hoarding?

  • Difficulty getting rid of items
  • A large amount of clutter in the office, at home, in the car, or in other
    spaces (i.e. storage units) that makes it difficult to
    use furniture or appliances or move around easily
  • Losing important items like money or bills in the clutter.
  • Feeling overwhelmed by the volume of possessions that have ‘taken over’ the
    house or workspace.
  • Being unable to stop taking free items, such as advertising flyers or sugar
    packets from restaurants.
  • Buying things because they are a “bargain” or to “stock up”
  • Not inviting family or friends into the home due to shame or embarrassment.
  • Refusing to let people into the home to make repairs.

What makes getting rid of clutter difficult for hoarders?

  • Difficulty organizing possessions
  • Unusually strong positive feelings (joy, delight) when getting new items.
  • Strong negative feelings (guilt, fear, anger) when considering getting rid of
  • Strong beliefs that items are “valuable” or “useful”, even when other people
    do not want them.
  • Feeling responsible for objects and sometimes thinking of inanimate objects
    as having feelings.
  • Denial of a problem even when the clutter or acquiring clearly interferes
    with a person’s life

Who struggles with hoarding behavior?

Hoarding behaviors can begin as early as the teenage years, although the
average age of a person seeking treatment for
hoarding is about 50. Hoarders often endure a lifelong struggle with hoarding.
They tend to live alone and may have a
family member with the problem. It seems likely that serious hoarding problems
are present in at least 1in 50 people, but
they may be present in as many as 1 in 20. 

Are hoarding and obsessive compulsive disorder (OCD) related?

Compulsive hoarding was commonly considered to be a type of OCD. Some estimate
that as many as 1 in 4 people with
OCD also have compulsive hoarding. Recent research suggests that nearly 1 in 5
compulsive hoarders have non-hoarding
OCD symptoms. Compulsive hoarding is also considered a feature of obsessive
compulsive personality disorder (OCPD)
and may develop along with other mental illnesses, such as dementia and

What kinds of things do people hoard?

Most often, people hoard common possessions, such as paper (e.g., mail,
newspapers), books, clothing and containers (e.g.,
boxes, paper and plastic bags). Some people hoard garbage or rotten food. More
rarely, people hoard animals or human
waste products. Often the items collected are valuable but far in excess of
what can reasonably be used.

What are the effects of hoarding?

  • Severe clutter threatens the health and safety of those living in or near the
    home, causing health problems, structural
    damage, fire, and even death.
  • Expensive and emotionally devastating evictions or other court actions can
    lead to hospitalizations or homelessness
  • Conflict with family members and friends who are frustrated and concerned
    about the state of the home and the hoarding behaviors.

Can compulsive hoarding be treated?

Yes, compulsive hoarding can be treated. Unfortunately it has not responded
well to the usual treatments that work for OCD.
Strategies to treat hoarding include:

  • Challenging the hoarder’s thoughts and beliefs about the need to keep items
    and about collecting new things.
  • Going out without buying or picking up new items.
  • Getting rid of and recycling clutter. First, by practicing the removal of
    clutter with the help of a clinician or coach and then independently removing clutter.
  • Finding and joining a support group or teaming up with a coach to sort and
    reduce clutter.
  • Understanding that relapses can occur.
  • Developing a plan to prevent future clutter.

How do I have a conversation with my friend of family member who is ready to
talk about hoarding?

When a person seems willing to talk about a hoarding problem, follow these

  • Respect. Acknowledge that the person has a right to make their own decisions
    at their own pace.
  • Have sympathy. Understand that everyone has some attachment to the things
    they own. Try to understand the importance of their items to them.
  • Encourage. Come up with ideas to make their home safer, such as moving
    clutter from doorways and halls.
  • Team up with them. Don’t argue about whether to keep or discard an item;
    instead, find out what will help motivate the person to discard or organize.
  • Ask. To develop trust, never throw anything away without asking permission.

More information can be found at

If you are faced with helping a family member who needs to clean their home
after a hoarding situation, call SERVPRO of Lebanon/Hanover/Littleton. We can
take you through the process and ensure that everything is handled
professionally and as quickly as possible 603-298-6942.

Fire Prevention Week

10/10/2018 (Permalink)

Fire Damage Fire Prevention Week Are you Prepared?

Fire Prevention Week is October 7th through October 13th

The weather is turning colder here in the Northeast! We have to remain vigilant with our fire safety. Here are some tips on staying on top of all things fire related.

Protect Your Family with Smoke Detectors.

  • Installing and maintaining smoke detectors is still the most important step you can take to protect your family from fire death or injury.
  • The detector should be no more than ten years old. You can check the date on the back of the unit. Test the batteries monthly, and replace often. Install them in all bedrooms, hallways outside bedrooms, and on each level of your home.
  • There are two types of smoke detectors: photoelectric and ionization. Photoelectric works better with slower, smoldering fires, while the ionization type is more suited to faster, flaming fires. Most experts recommend that you have both in your home.

Have an Escape Plan

  • Take the time to plan an escape route for everyone in the home, designating a “meet up spot” outside.
  • The key to any escape plan is practice,practice and more practice!
  • Kids love games and challenges. Record the time it takes everyone to make it from their beds to the meetup spot, and then try to beat that time. The more often you practice, the more likely your children are to follow the plan, rather than freeze in panic or confusion when every second counts. Set your calendar to remind you to practice monthly.

Fire Extinguishers are a must!

  • Two out of five home fires begin in the kitchen. Never leave a kitchen when food is cooking, especially on the burners.ALWAYS keep a fire extinguisher close by!
  • Have your chimneys cleaned regularly, and be very careful with portable space heaters. Make sure they are several feet away from drapes, clothing, or anything that could catch fire.
  • Never smoke in bed or while lying down.
  • Inspect your appliance cords. If any are torn, ripped, or damaged in any way, replace them immediately. If a cord or plug ever feels hot, unplug it.

Prevention is the key to your safety..

Are you prepared??

October is National Breast Cancer awareness month

10/5/2018 (Permalink)

General October is National Breast Cancer awareness month Breast Cancer Awareness

Breast cancer is the second most common kind of cancer in women. About 1 in 8 women born today in the United States will get breast cancer at some point.

The good news is that most women can survive breast cancer if it’s found and treated early. A mammogram – the screening test for breast cancer – can help find breast cancer early when it’s easier to treat.

National Breast Cancer Awareness Month is a chance to raise awareness about the importance of detecting breast cancer early. Make a difference! Spread the word!

What Are the Symptoms?

  • Any change in the size or the shape of the breast.
  • Pain in any area of the breast.
  • Nipple discharge other than breast milk (including blood).
  • A new lump in the breast or underarm.

There are different symptoms of breast cancer, and some people have no symptoms at all.

Early detection is key!

Know your risk factors.

  • Talk to both sides of your family to learn about your family health history.
  • Talk to a doctor about your risk of breast cancer.

Get screened.

  • Talk with a doctor about which screening tests are right for you if you are at higher risk.
  • Have a mammogram every year starting at age 40 if you are at average risk.
  • Have a clinical breast exam at least every 3 years starting at age 20, and every year starting at age 40.

Make healthy lifestyle choices.

  • Maintain a healthy weight.
  • Add exercise into your routine.
  • Limit alcohol intake
  • Limit menopausal hormone use

Know what is normal for you and see a Doctor if you notice ANY changes in your breasts.

Chemical Spill and bio-hazard cleanup Tips

10/3/2018 (Permalink)

Biohazard Chemical Spill and bio-hazard cleanup Tips Toxic waste

Preparedness is essential!

Exposure to biological and chemical contaminants can pose serious health
consequences. A failure to properly remove such substances can contribute to
unhealthy and dangerous environments. SERVPRO of Lebanon/Hanover/Littleton have
professionals trained to safely clean and remove bio-hazardous substances and
dispose of them in accordance with OSHA and all health regulations.

Familiarize yourself and your employees with these simple steps in the case of a spill:

  • Make sure everyone is alerted to the spill
  • Determine the chemical nature of the spill, and check the Material Safety Data
    Sheet (MSDS). Remember that sometimes determining whether or not a waste is a
    “hazardous waste” is difficult, and that the best policy is to assume all
    chemicals should be handled as hazardous waste.
  • Make sure any electrical and spark producing equipment is turned off.
  • If there’a fire, use the fire extinguisher right away.
  • If appropriate, outfit yourself and employees in protective equipment or hazmat
    gear, including respirator, safety goggles and gloves.
  • If appropriate, evacuate yourself and your employees. If the chemical spilled
    is toxic, volatile, or flammable, evacuation should be carried out immediately;
    If the chemical spilled is hazardous or highly toxic, alert all appropriate
    authorities and call 911.
  • In the case of a small spill, create a barrier around the spill with absorbent
    materials such as paper towels, vermiculite, or sand.
  • Put up signs to prevent access to the contaminated area and warn of danger.

If your business has a policy or plan in place for these kinds of events, make
sure you know it well! If you do not have a plan of action in place or need a
more comprehensive and detailed plan to go along with what you already have;
contact SERVPRO of Lebanon/Hanover/Littleton and we will provide you with an
Emergency Ready Profile at no cost to your business.

Children's Charity Cookout

10/1/2018 (Permalink)

Community Children's Charity Cookout Dave Lyons charity cookout

Dave Lyons Charity Cookout

Thank you. Thank you. Thank you to everyone who visited us for the Dave Lyons Charity Cookout Yesterday!
With your generous donations, we will be able to help Declan and Madison with their educations.

It was a beautiful and utterly perfect day!

Every bit of the food was soooo yummy. Starting with what Brandon and Angela cooked up from Maple Street Catering and Big Fatty's, to those delicious Salads that Michelle and The Cave tossed up ...( Pun intended )... To the decadent deserts delivered by Melissa, Sarah and the whole gang at Gadue's Dry Cleaning!

We can't thank you enough for helping to bring this amazing day together.

Having Michelle, Jesse, Amy and a whole lot of Dave's friends spend the day with us, made it all the more special.

..... A personal note from Gordon ( ya, that's me ) to the Ownership, Production Crew and Office Staff here at SERVPRO of Lebanon/Hanover/Littleton.

Guys! Thank you all for your efforts. Even while making it "Like it never even happened." you managed to lend me a hand and honor Dave in a way the Big Man would be so proud of. 
Thanks Team!

West Newbury Firefighters Association "Gunther Wenecke" Benefit Golf Tournament

10/1/2018 (Permalink)

Community West Newbury Firefighters Association "Gunther Wenecke" Benefit Golf Tournament Gunther Wenecke Golf Tournament

24th Annual West Newbury Firefighters' Association "Gunther Wenecke" Golf Tournament

SERVPRO of Lebanon/Hanover/Littleton had the privilege to be a Sponsor at this Fun Event. We had a great time and want to thank the Firefighters and all guests for allowing us to participate.

A fun day was had by all who attended, And the weather couldn't have been better! Sponsoring events with SERVPRO of Lebanon/Hanover/Littleton is always a highlight!

First Place goes to.....
Brett Barselle , President, Colby Insurance Group / Rich Agency
Aaron Rich, Vice President, Rich Agency / Colby Insurance Group
Randy Odell, Owner, Odell Insurance Agency Inc.
our Gordon Brown.
Gordon tells us that he didn't contribute to the win... but did an EXCELLENT job not crashing the cart on Randy!

10th Annual AirPark Block Party

10/1/2018 (Permalink)

Community 10th Annual AirPark Block Party Block Party


SERVPRO of Lebanon/Hanover/Littleton volunteered at the 10th Annual Block Party, hosted by Mike Seiler from M2S. We supplied some yummy desserts, as well as donating 2 gift certificates for a carpet cleaning! 

A fun day was had by all who came by, And the weather couldn't have been better! Sponsoring events with SERVPRO of Lebanon/Hanover/Littleton is always a highlight! Being a part of a community that helps each other is very rewarding.

All proceeds benefit the Prouty and Norris Cotton Cancer Center at Dartmouth Hitchcock Medical Center!

Sponsors Included: 

SERVPRO of Lebanon/Hanover/Littleton, M2S, Bio X Cell, Rocess USA, EDF Distributed Solutions, Bill Westgate, Moe's, Big Fatty's BBQ, Hanover Massage, Pro-Cut, Paul Auger, CCBA, Capital Cando Co., Chili's, Koto Japanese Steakhouse, McDonald's, Technica USA/Rollerblade USA and Woodstock Soapstone Co.