Recent Posts

Ice dams and their prevention

11/17/2021 (Permalink)

Winter sure is closing in here in the northeast! The temperatures are dropping and the frost covers everything at the start of every day.

If you haven't begun your preparations for the Winter season, now, is a perfect time to get started!

This is the time to be extra vigilant when it comes to ice dams at your home or business. 

It's all about that roof!

Ice dams occur after a heavy snowfall when warm air in the attic causes the roof to warm and the snow to melt. Water running down the roof refreezes when it reaches the colder roof edge, forming a mound of ice.

The ice traps melt water, which can seep back up under shingles and drip through the roof into your house, causing wet and stained ceilings and walls, and peeling paint and rot.

The easiest way to prevent ice dams is by keeping your roof cold. This means never letting your roof temperature exceed 32 degrees. At 32 degrees, snow starts melting.

Most home and businesses heat loss is through the roof and air leaks caused by unblocked walls, gaps in drywall, and cracks around light fixtures, plumbing pipes, chimneys or heating vents.

Leaks can be very difficult to take care of because that requires that you roll back or rake your insulation back to find and block leaks. Typically using a foam or another method of caulking.

Proper insulation is imperative. You will want to start by making sure to measure your insulation. Building codes require about 12 to 14 in. of fiberglass or cellulose. Add more if you have less than 8 in. and have had ice dam problems in the past.

Blown-in cellulose and fiberglass are usually better than hand-placed batts, because they fill more tightly around rafters, joists and other obstructions, leaving fewer gaps. 

Ventilation is important for keeping your roof cold.

Keep the roof cold to minimize ice dams. Upgrade attic insulation to about R-40, plug up air leaks to the attic and improve attic ventilation.

A cold roof isn’t always a perfect solution. During winters with heavy snowfall, you may get ice dams anyway.

Ice dams may consistently form at the foot of roof valleys (the junction where two roofs meet at a right angle), because they fill with windblown snow. And some sections of the roof may be impossible to keep cold. That’s when you have to call on secondary strategies to prevent ice dam damage.

The very first thing that you can do is to make sure the snow is removed from your roof after a heavy snowfall as soon as possible, the longer the snow sits and compacts down, the harder it will be to remove it.

Flash around the chimney

A lot of local small businesses in our area are older renovated homes, where chimneys are prevalent.

Bridge the gap between chimney and house framing with L-shaped steel flashing held in place with unbroken beads of a fire-stop sealant.

Using canned spray foam or insulation isn't fire safe.

Sometimes despite all of your efforts, ice dams occur and with them water damage to your home or business.

SERVPRO of Lebanon/Hanover/Littleton has experienced technicians ready to help if you suffer water damage to your business.

No disaster is too big or small!

Call SERVPRO of Lebanon/Hanover/Littleton today at 603-298-6942. 

Hard Water effects on your home

11/12/2021 (Permalink)

Hard water is a fact of life for most of us in the Northeast.

In fact, The stats tell us 85% of homeowners are affected by hard water.

If you were to take a look around your home for signs of hard water, they wouldn't be hard to miss!

When hard water evaporates it leaves behind mineral deposits known as scale. Scale can be found most easily around faucet taps and shower heads. It appears as a White or rusty scale buildup.

Over time, scale buildup can affect your plumbing as well as water dependent appliances.

  • If your dishwasher is no longer cleaning dishes as well as it used to, hard water might be the problem. Soap doesn’t lather as well with hard water, diminishing the soap’s effectiveness.
  • If you notice your clothes are coming out of the wash looking a little dingy and just not as bright and clean as they should be, is another sign of hard water.


Over time hard water scale buildup forms in your pipes.

It slows the efficiency of your water-using appliances. More energy is required for your water heater to function, and the flow of water to your dishwasher and washing machine slows down. 

These deficiencies can lead to higher utility costs.

According to Homewater101 

  • 29% more energy is used to heat your water during the life of your water heater if you have hard water.
  • Over 10 years, it’s estimated your water bill will be $1,500 more if you have hard water.
  • The lifespan of home appliances decrease by 30-50%.

If possible, investing in a water softener can help eliminate your hard water problems. But in the meantime there are things that you can do to help with the rust stains and White scale that is left behind.

Keep in mind, none of these things will help with mineral build up in your pipes, but acts as a temporary appearance fix.

For Stains, spots and scale buildup 

Apple Cider Vinegar or White Vinegar is a good natural alternative to chemical cleaners if you prefer.

Vinegar’s acidity can cut through the minerals left behind by hard water. Create your own cleaner by mixing a 50–50 solution of distilled water and vinegar to spot-treat scale on shower doors, faucets and around sinks and tubs.

Combine vinegar with baking soda for a more powerful scrub for inside bathtubs and sinks.

If you do not have vinegar, lemon juice is a good alternative!

Again, none of this will help with corrosion to your pipes or the affects that hard water has on your appliances. It's best to speak to a professional regarding this and Water Softener solutions.

If you have an questions or concerns about the effects that water can have on your home; give us a call today at 603-298-6942.

"Like it never even happened."

Who do you call for your water emergencies? SERVPRO

11/8/2021 (Permalink)

Why SERVPRO for your Water disasters?

Because we are Faster To Any Size Disaster and we are a 24 Hour Emergency Service!

Disasters don't happen when it's convenient, but you can rely on us to get there because of our service response guidelines!

Whether it's fire, water or a storm; disasters come in all shapes and sizes!

To learn more about our guidelines and why we're faster to any size disaster, check out our guidelines below. 

SERVICE RESPONSE GUIDELINES

Damage of any kind to your business; especially fire, storm or water damage, can be stressful for owners, property managers, employees and tenants.

Property damage, equipment damage, document loss and temporary business closure are just some of the concerns you may experience.

Timely response and thorough mitigation can alleviate these concerns.

The first 24 hours can make the difference between restoring versus replacing your business property and belongings.

SERVPRO of Lebanon/Hanover/Littleton's 1-4-8 Service Response Guidelines can prevent Fire/Water and storm damage from creating long term problems.

  1. Within 1 hour from notice of loss, a SERVPRO of Lebanon/Hanover/Littleton Professional contacts you to arrange for services.
  2. Within 4 hours of loss notification, a SERVPRO of Lebanon/Hanover/Littleton professional is on-site to start mitigation services.
  3. Within 8 business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.

**Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation which could make getting around dangerous due to downed power lines or flooding.

Have Questions about Fire, Smoke, Storm or Water Damage?

Call Us Today - (603) 298-6942 

My basement is flooded, who should I call? SERVPRO!

11/5/2021 (Permalink)

Has your sump pump been running overtime?

it's been a rainy season in the Northeast this year and we have been inundated with flooded basement calls. What can you expect when we arrive?

What are some of the things that SERVPRO can do when I have a flood in my basement?

Flooded Basement dry Out:

  • Pump Deep Water
  • Carpet Water removal
  • Moisture Test walls
  • Set up Drying Equipment
  • Apply Antimicrobials
  • Test Drying Complete

Even if you have an unfinished basement, leaving water or moisture can cause damage to the rest of the structure.

Imagine the condensation that could happen when it's 90* outside.

The concrete or cement blocks used to construct basements are susceptible to mold growth as well as odor.

Imagine all of the exposed framing. Framing lumber does and will absorb moisture and thus, grow mold. The metal framing ties may not be porous enough for mold growth; but they will corrode.

How about the plumbing and wiring?

Again, any metal parts can and most likely will corrode with excess moisture in the air.

The insulation! Perfect for mold growth! Wet insulation is a perfect breeding ground for mold and it affects the performance of the insulation itself. Wet insulations generally needs to be replaced.

So the takeaway here is, Always remove excess water, dry quickly and apply appropriate antimicrobials.


If you have a flooding situation, SERVPRO of Lebanon/Hanover/Littleton are prepared and ready! Call 603-298-6942 24hours a day, 365 days a year! "Like it never even happened."

Why SERVPRO for your storm relief?

11/1/2021 (Permalink)

Why SERVPRO for your storm relief?

Because we are Faster To Any Size Disaster and we are a 24 Hour Emergency Service!

Disasters don't happen when it's convenient, but you can rely on us to get there because of our service response guidelines!

Whether it's fire, water or a storm; disasters come in all shapes and sizes!

To learn more about our guidelines and why we're faster to any size disaster, check out our guidelines below. 

SERVICE RESPONSE GUIDELINES

Damage of any kind to your business; especially fire, storm or water damage, can be stressful for owners, property managers, employees and tenants.

Property damage, equipment damage, document loss and temporary business closure are just some of the concerns you may experience.

Timely response and thorough mitigation can alleviate these concerns.

The first 24 hours can make the difference between restoring versus replacing your business property and belongings.

SERVPRO of Lebanon/Hanover/Littleton's 1-4-8 Service Response Guidelines can prevent Fire/Water and storm damage from creating long term problems.

  1. Within 1 hour from notice of loss, a SERVPRO of Lebanon/Hanover/Littleton Professional contacts you to arrange for services.
  2. Within 4 hours of loss notification, a SERVPRO of Lebanon/Hanover/Littleton professional is on-site to start mitigation services.
  3. Within 8 business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.

**Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation which could make getting around dangerous due to downed power lines or flooding.

Have Questions about Fire, Smoke, Storm or Water Damage?

Call Us Today - (603) 298-6942 

Puffback Concerns and Prevention

10/27/2021 (Permalink)

The cold has arrived here in the Northeast and that means a lot of our furnaces will be in use in no time. If you haven't already done it; scheduling a maintenance checkup for your furnace is a great place to start.

Prevention is the first step to preventing Puffback

Oil furnace puff back is a messy and potentially dangerous event in which smoke and soot are released into the furnace.

Puff backs often result in oily black "webs" of soot being distributed throughout the house, requiring extensive cleaning and sometimes professional restoration to clean up.


To better understand puff backs you should know what causes them and how they can be prevented.


Puff Backs

  • Puff backs occur when an oil-burning furnace doesn't ignite when it should.
  • Oil vapors build up in the ignition chamber, causing an explosion when the igniter finally triggers. The explosion blows soot and other debris through the furnace's exhaust system and into the heating system, which carries it into the house.
  • If the furnace is connected to a forced air heating system, the ducts can carry the puff back to every room of the house with an open vent.

Causes

  • The most common causes of the presence of this un-burned heating oil fuel are various sources of improper oil burner operation that leaves incompletely-burned heating oil at the end of one or more on-off cycles of the oil burner.
  • This can be caused by leaks in the oil system, bubbles in the oil line which expand and press oil out of the oil burner nozzle, the shutdown valve on the oil burner nozzle not working properly or a clog in the nozzle.
  • Each of these problems can result in oil leaking out of the nozzle and into the combustion chamber when it isn't in operation. Oil will accumulate in the chamber until it finally ignites with a puff back explosion.

Warning Signs

  • Most oil-burning furnaces in danger of having a puff back give off warning signs that should indicate a problem with the furnace.
  • Black soot on the furnace, walls or ceiling indicate that oil is burning improperly in the furnace and is leaking out of the unit.
  • Noises such as those made by the combustion chamber while it is burning may continue after the furnace has stopped, indicating that something is still burning within the furnace even though it shouldn't be.
  • Noises at the beginning of the burn cycle, such as a puff or bang, also indicate that unburned oil has pooled and ignited.

Preventing Puff Backs 

  • Preventing puff backs in oil-burning furnaces is largely a matter of performing regular maintenance on the furnace to keep it in proper operating condition.
  • Oil-burning appliances should be cleaned and serviced once per year, ensuring that the service person opens the unit and inspects it for signs of problems or damage.
  • Inspect the furnace periodically for signs of oil leaks, paying attention to any odd smells or soot in the furnace room.
  • You should also look for debris in the flue vent connector which could also be a sign of problems with the furnace.

Yearly maintenance by a professional can give you peace of mind and keep your oil furnace running smoothly and safely.

If you have any puffback questions, give us a call today at 603-298-6942.

Chemical Spill and Biohazard Cleanup..What's it all about?

10/25/2021 (Permalink)

Many companies and even homes have potentially dangerous chemicals in them, Do you know what to do if exposed to them?

Exposure to biological and chemical contaminants can pose serious health effects.

A failure to properly remove such substances can contribute to unhealthy and dangerous environments.

SERVPRO of Lebanon/Hanover/Littleton have professionals trained to safely clean and remove bio hazardous substances and dispose of them in accordance with OSHA and all health regulations.

Preparedness is essential. 

Familiarize yourself and your employees with these simple steps in the case of a spill:

  • Make sure everyone is alerted to the spill
  • Determine the chemical nature of the spill and check the Material Safety Data Sheet (MSDS). Remember that sometimes determining whether or not a waste is a “hazardous waste” is difficult, and that the best policy is to assume all chemicals should be handled as hazardous waste.
  • Make sure any electrical and spark producing equipment is turned off.
  • If there’s fire, use the proper fire extinguisher right away.
  • If appropriate, outfit yourself and employees in protective equipment or hazmat gear, including respirator, safety goggles and gloves.
  • If needed, evacuate yourself and your employees. If the chemical spilled is toxic, volatile, or flammable, evacuation should be carried out immediately.
  • If the chemical spilled is hazardous or highly toxic, alert all appropriate authorities and call 911
  • In the case of a small spill, create a barrier around the spill with absorbent materials such as paper towels, vermiculite, or sand.
  • Put up signs to prevent access to the contaminated area and warn of danger.

If your business has a policy or plan in place for these kinds of events, make sure you know it well!

If you do not have a plan of action in place or need a more comprehensive and detailed plan to go along with what you already have; contact SERVPRO of Lebanon/Hanover/Littleton and we will provide you with an Emergency Readiness Profile at no cost to your business.


Biohazard emergencies don't always occur during the day or during your regular hours of business!

That's why, SERVPRO of Lebanon/Hanover/Littleton is available 24 hours a day, 365 days a year and can be reached at 603-298-6942

"Like it never even happened."

Learning about Fire during the Holiday season

10/20/2021 (Permalink)

A fire can happen to anyone at anytime, but the Holiday season is peak season!

Winter is quickly approaching as well as the holiday season. This time of year automatically raises the chances of fire in our homes. Many of us in the Northeast have woodstoves that heat our homes, upping the risk of fire and puffback.

The holiday season brings with it another element of fire concern, We need to concern ourselves with kitchen safety! We do a lot of cooking and baking during the holiday season.

According to the NFPA, Thanksgiving is the peak day for home cooking fires, followed by Christmas Day, the day before Thanksgiving, and Christmas Eve.

Now that we know how prevalent fires are around the holiday season, Let's Learn about FIRE!

Here are some Facts and Tips about Fire:

Fire is FAST! In less than 30 seconds a small flame can turn into a major fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames.

Fire is HOT! Heat is more threatening than flames. Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin.

Fire is DARK! Fire starts bright, but quickly produces black smoke and complete darkness.

Fire is DEADLY! Smoke and toxic gases kill more people than flames do. Fire produces poisonous gases that make you disoriented and drowsy. Asphyxiation is the leading cause of fire deaths, exceeding burns by a three-to-one ratio.


Before a Fire Occurs

Create and Practice a Fire Escape Plan

Twice each year, practice your home fire escape plan. Some tips to consider when preparing this plan include:

Find two ways to get out of each room in the event the primary way is blocked by fire or smoke.

A secondary route might be a window onto a neighboring roof or a collapsible ladder for escape from upper story windows.

Make sure that windows are not stuck, screens can be taken out quickly, and that security bars can be properly opened.

Practice feeling your way out of the house in the dark or with your eyes closed.

Teach children not to hide from firefighters.

Smoke Alarms

A working smoke alarm significantly increases your chances of surviving a deadly home fire.

Test batteries monthly.

Install smoke alarms on every level of your home, including the basement, both inside and outside of sleeping areas.

Never disable a smoke alarm while cooking – it can be a deadly mistake.

During a Fire

Crawl low under any smoke to your exit - heavy smoke and poisonous gases collect first along the ceiling.

Before opening a door, feel the doorknob and door. If either is hot, or if there is smoke coming around the door, leave the door closed and use your second way out.

If you open a door, open it slowly. Be ready to shut it quickly if heavy smoke or fire is present.

If pets are trapped inside your home, tell firefighters right away.

If you can’t get out, close the door and cover vents and cracks around doors with cloth or tape to keep smoke out. Call 9-1-1 or your fire department. Say where you are and signal for help at the window with a light-colored cloth or a flashlight.

If your clothes catch fire, stop, drop, and roll – stop immediately, drop to the ground, and cover your face with your hands. Roll over and over or back and forth until the fire is out. If you or someone else cannot stop, drop, and roll, smother the flames with a blanket or towel.

Use cool water to treat the burn immediately for 3 to 5 minutes. Cover with a clean, dry cloth. Get medical help right away by calling 9-1-1 or the fire department.

After a Fire

Contact your local disaster relief service, such as The Red Cross, if you need temporary housing, food and medicines.

Check with the fire department to make sure your residence is safe to enter. Be watchful of any structural damage caused by the fire.

The fire department should see that utilities are either safe to use or are disconnected before they leave the site. DO NOT attempt to reconnect utilities yourself.

If you are insured, contact your insurance company.

Try to locate valuable documents and records.

You will need a Fire Damage and Restoration team. Contact SERVPRO of Lebanon/Hanover/Littleton at 603-298-6942 24 hours a day. 

Mold and the effects it can have on your home

10/18/2021 (Permalink)

picture of hallway carpet peeled back exposing mold on the floor MOLD in your home

Mold is one of those things that seems to creep up just about everywhere!

That's because mold IS everywhere.

Mold spores are in the air and they're just looking for a nice damp area to land and grow. Mold likes those nice quiet dark areas that we as home owners don't check very often.

Most people know that household mold can be bad for your health, and it makes an unsightly and bad-smelling mess, but did you know it can cause serious damage to the home, as well? Dealing with household mold quickly, prevents further damage to your home!

Mold damage to household materials and how it affects structures:

Mold feeds on organic materials, such as wood, paper, many fabrics, and even some types of glue. It literally eats away at these materials, causing them to rot and fall apart.

Mold can eat away at materials like wallpaper, drywall, carpet, wooden studs in walls, ceiling tiles, floorboards, and other structures inside the home.

If mold is left to it's own devices, it can lead to rot and literally destroy drywall, wood, ceilings.

Of course, it takes a while to reach that point.

Your house is not going to fall down around you as soon as mold begins to grow in it. Many materials in the home quickly become damaged beyond the point of repair, though, and in time, a home can be completely destroyed by mold growth.

Mold In Heating, Ventilation And Air Conditioning Systems:

Mold can sometimes be found in your heating and air condition systems! This can lead to mold spores being blown throughout your home and can lead to mold growth in your duct work.

For this reason, the FEMA recommends against turning on your heating or air conditioning if you think there might be mold in your HVAC system.

Have the system inspected, and cleaned if necessary, before turning it on in order to prevent greater mold damage to your home.

Note that the Environmental Protection Agency recommends having a professional clean your HVAC ducts, if you do find mold in them, to make sure the job is done correctly and safely.

Each mold infestation requires a particular solution. Our highly trained professionals use an exacting system of inspection, assessment, containment, air filtration, removing mold infested materials, disinfecting, and cleaning your belongings.

We can perform various types of minor and major repairs. To save our customers stress, time and costs expense, SERVPRO can handle the entire mold remediation service. We can handle the initial damage mitigation and the rebuilding, including sanitizing and deodorizing of all affected areas.

Our AMRT, Applied Microbial Remediation Technicians, are IICRC CERTIFIED, with advanced corporate and franchise training.

We are also experienced in dealing with your insurance company, and we can assist you in these matters if applicable. We can even assist you with your paperwork for your claim.

Call SERVPRO of Lebanon/Hanover/Littleton with any questions that you may have. We are locally owned and operated, we will respond quickly with the help that you need. Call us at (603) 298-6942.

Fire Prevention Week and what comes next!

10/13/2021 (Permalink)

October 3rd through October 9th was Fire Prevention Week and armed with the latest information, now is the time to put it all to good use!

Here are some tips on staying on top of all things fire related.

Protect Your Family with Smoke Detectors

Installing and maintaining smoke detectors is still the most important step you can take to protect your family from fire death or injury.

The detector should be no more than ten years old.

You can check the date on the back of the unit. Test the batteries monthly, and replace often. Install them in all bedrooms, hallways outside bedrooms, and on each level of your home.

There are two types of smoke detectors: photoelectric and ionization.

Photoelectric works better with slower, smoldering fires, while the ionization type is more suited to faster, flaming fires. 

Most experts recommend that you have both in your home.

Have an Escape Plan

Take the time to plan an escape route for everyone in the home, designating a “meet up spot” outside.

The key to any escape plan is practice, practice and more practice!

Kids love games and challenges. Record the time it takes everyone to make it from their beds to the meet up spot, and then try to beat that time. The more often you practice, the more likely your children are to follow the plan, rather than freeze in panic or confusion when every second counts. Set your calendar to remind you to practice monthly.

For detailed information on how to create an escape plan for your family, https://www.ready.gov/ has a ton of useful information. Follow this helpful link: Fire escape plan


Fire Extinguishers are a must!

Two out of five home fires begin in the kitchen. Never leave a kitchen when food is cooking, especially on the burners. ALWAYS keep a fire extinguisher close by!

Have your chimneys cleaned regularly, and be very careful with portable space heaters. Make sure they are several feet away from drapes, clothing, or anything that could catch fire.

Never smoke in bed or while lying down.

With the Holidays coming, decorating our homes is a tradition, but it's a tradition that we must do safely..

Inspect your appliance cords. If any are torn, ripped, or damaged in any way, replace them immediately. If a cord or plug ever feels hot, unplug it.

Prevention is the key to your safety because the weather is turning colder here in the Northeast! The Holidays are just around the corner! We have to remain vigilant with our fire safety.