Recent Posts

We are Cleaning Experts

3/23/2020 (Permalink)

 servpro employee and client standing behind servpro logo and here to help Here to help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today at SERVPRO of Lebanon/Hanover/Littleton, 603-298-6942

Thank you for a job well done!

3/9/2020 (Permalink)

girl in white coveralls holding face mask while covered in soot It's a dirty job, but someone's gotta do it!

It's a dirty job, but someone has to do it!

We are grateful to have a production team that does it all with a smile. This industry allows us to help people through some very difficult times and there is no better satisfaction than a job well done and a smile on our clients face!

Here are some kind words from our clients..

J.H. from West Lebanon, N.H. 

Thank you so much Stephan. You guys were great to come out on such short notice. You truly saved the night and the weekend! The cellar
looks cleaner than it has in a long time! I hope you and you family have a wonderful new year. Hopefully we won’t need your emergency services but if we do we certainly know who to turn to!

C.F. from Claremont, N.H.

I was very pleased with your service for cleaning up my boiler room and attic space and would be happy to recommend you to others. I enjoyed working with the two young men who did my job. It was much less stressful than I expected. Thank you.

K.G. from West Lebanon

We sustained flooding from the ditch next to our house. It backed into our basement and we had approximately 6" of water in our basement! For
nine years my husband and I were in the property & casualty insurance business in the Lakes Region of NH. So many times we would connect our clients with SERVPRO for mitigation of water/flood/fire damage but never for ourselves! This time was our turn to call upon the
professionals, we definitely needed help! When I discovered the disaster looming in our basement, without hesitation I called SERVPRO!
Matt returned the initial call (after hours) and said he would put together a quote for me with the information I had given him. The next
day we confirmed, also that the water had receded! Hurray! I said let's move forward, we have no choice! The following day Ramon and TJ
arrived and after signing a couple of documents to proceed, Ramon the Senior Rep provided me with information of all they were going to do
and placed all the equipment indicated on the quote that Matt gave me. Ramon and TJ were extremely polite, professional, friendly and with
such a positive attitude for all the situations that they find themselves dealing with each and every day, is refreshing and amazingly unbelievable! God bless them!

Thank you to our amazing Production team for all that you do and doing it with SERVPRO pride!

The BIG THAW in the Upper Valley!

3/4/2020 (Permalink)

Young girl looking up at water leaking from ceiling The BIG leak!

Skyler Says..

It has been so warm this week and everything is melting!!

When we have warm spells like this and the snow begins to really melt, it is a good time to check those spots that may be susceptible to

Check the Basement

Basement leakage is a common problem found in houses. Water in the basement often causes damage to the flooring, baseboards, walls, and

Additionally, odors caused by mold and mildew can be unpleasant and even cause health problems.  Inspect for cracks, stains, rust,
dampness, mold, and odors.

If you have sheetrock in your basement, check along the bottom edge. Water will wick up your sheetrock.

Check the Attic and Roof

Check the attic for stains, mold, and other signs of leaks. Pay special attention to the valleys where 2 roof planes come together, the flashing where the roof meets the walls, and the flashing around roof vents and chimneys. The insulation should be dry and in good condition.

Houses located in cold climates can develop ice dams on the roof, which cause water to leak into the attic from melting snow and ice on the roof.

Also make sure that attic ventilation is sufficient and is free of any debris.

Check the flooring

Water damage can happen to any type of flooring and can also seep down to the sub flooring.

Look for any warping or buckling of the floors,
especially in the basement. If the floor looks warped, water damage is most likely the cause.

Ensuring that you have good drainage can prevent the weakening of your foundation by preventing standing water that can cause cracks in your foundation, leading to leaking in your basement.

If you see any signs of water damage in your home; call the professionals at SERVPRO of Lebanon/Hanover/Littleton at 1-603-298-6942 today. Don't let that small amount of water become a HUGE problem for you!

"Like it never even happened."

Tips for preventing water leaks at your business, What to look for!

2/17/2020 (Permalink)

burst pipe with water spraying out Water Leak!

Suffering a water loss at your place of business can be devastating!

Water remediation takes time and you may find yourself having to send your employees home for the clean up and very often the business has to shut down for the duration of the drying process.

This can be very costly to business owners, not to mention the likely damage to important records, files and equipment.

There are some things that you can do to give yourself the upper hand in preventing a leak:

Firstly, knowing where potential leaks could occur in your business is very helpful in developing a checklist of areas to be regularly checked.

Roofing is an important place to start.

Check for missing or damaged roof materials often.

During the Winter months be sure to check for ice dams as they will allow water to leak into your roof and attic space. Having adequate insulation will help extend the life of the roof and help prevent ice dams.

Exposure to the winds and rains of Summer storms and the wind and snow of Winter storms means that your roof is ALWAYS under attack by the elements.

Appliances are another place where water often leaks.

Appliances such as air conditioning units, water heaters, refrigerators, dish and clothes washers. Any appliance that has water hooked up to it.

Appliances should be kept up to date, over time appliances become less effective and where there is water, rust will occur. This will cause a breakdown of the appliance, leading to leaks.

Checking pipes and drains on a regular basis is critical.

Pipes should be wrapped if they are on outside walls that are exposed to the cold. A pipe that has burst can leak hundreds of gallons of water in no time!

Know where the main shut off valve is for the water!

Drains should be regularly checked as they can clog easily leading to overflow and leaks. Make sure to check all hose connections.

Having a regular maintenance schedule will help keep you on top of these things and help prevent a disaster!

Having an Emergency Ready Profile is a great tool to have in your arsenal!

If you would like some help setting up an "Emergency Ready Profile" for your business, call us today at 603-298-6942.

"Like it never even happened."

Smoke and Odor damage! The mess that fire leaves behind!

2/3/2020 (Permalink)

picture of room and floor heavily damaged by smoke and fire Smoke Damage!

Fire is not the only destructive force! Smoke and the Odor it leaves behind can be devastating.

When a fire occurs in your home, it's not always a total loss, but the mess that is left behind from the smoke and the putting out of the fire itself; can make it seem like a total loss! Smoke gets into every nook of your home and the odor that is left behind is foul and strong.

Smoke affects various materials in different ways. The temperature and type of the fire can cause different variations of smoke that will damage your home in different ways. Smoke is actually made of small particles of the fire itself. It is toxic and hot particles that damages the surfaces as it lands on it.

Not all fires are big fires, and not all smoke damage is caused by a direct fire. In fact, it's the fires that we don't think that much about, like smoke from a fire outside that sneaks into your home. This type of smoke damage can go unnoticed for a long time, all the while damaging the surface that it's on as well as leaving behind a lingering odor.

You may find yourself wanting to brave the mess yourself if you find yourself with smoke damage, BUT it's not always the safest for you to do on your own. If you have suffered a house fire, chances are that the conditions are unsafe. The structure may have falling pieces yet and the smoke damage combined with the water is extremely slippery.

Odds are that if a fire has occurred, there will be a need to secure the area and clean up the debris before a decision can be rendered on it's safety.

Thankfully, SERVPRO of Lebanon/Hanover/Littleton can help with this. We have the equipment and experience to secure
your home and get it ready for Restoration.

Every fire presents it's own set of circumstances and poses it's own set of problems, there is a general process that is followed.

  • Emergency Contact (When you first call us).
  • Inspection and Fire Damage Assessment.
  • Immediate Board-Up and Roof Tarp Service (if needed)
  • Water Removal and Drying (if water damage is present)
  • Removal of Smoke and Soot from All Surfaces.
  • Cleaning and Repair
  • Restoration

Odor elimination is a big part of the Restoration process as well. SERVPRO technicians are IICRC certified in odor removal.

Some odor removal basics are as follows

  • Remove the source of the odor. ie burnt wood and building materials safely
  • Clean up begins and the deodorization begins. Smoke and soot residues can deposit on and even penetrate the various surfaces such as walls and ceilings. SERVPRO technicians clean
    different surfaces depending on the type of the surface and residue deposited on it.
  • Sealing if needed. Generally, sealing is not needed. But if the damage is extensive and the removal of the source is to expensive or impractical; it is the recommended option.

If you believe that you have unchecked smoke damage or have lingering odors, give us a call today at 603-298-6942 and we'll gladly come tackle that for you!

Are you considering selling your home?

1/13/2020 (Permalink)

picture of a man sweeping the floor Clean up!

Are you considering selling your home?

When you are thinking about putting your house on the market; deep cleaning your home is a great first step. Having a freshly cleaned home, free of odors makes it more appealing to the potential buyer. Checking all areas of your home for water leaks, mold and potential problem areas is a great start.

Life happens. Kids spill drinks, pets have accidents and homes get dirty.

SERVPRO of Lebanon/Hanover/Littleton has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you or the family that purchases your home.

SERVPRO of Lebanon/Hanover/Littleton specializes in general cleaning, carpet cleaning, deodorization, odor removal and more.

The crew will wipe walls, ceilings, trim, lights, cabinets and anything you want us to clean. We can clean out your duct system, professionally clean carpets, upholstery and drapes.

Did you run into a problem with the inspection of your home? SERVPRO of Lebanon/Hanover/Littleton specializes in mold remediation as well as water remediation!

For a more comprehensive list of cleaning services, follow this link: Cleaning Services

Give our office a call today at 603-298-6942 to get your cleaning estimate scheduled.

What should I do? My home has been damaged!

1/3/2020 (Permalink)

picture of homes with trees fallen on it following a storm Storm Damage

What steps should I take immediately after storm damage?

Take Safety Precautions for yourself above all..

If needed, arrange for an alternative place for you and your family to live while your property is being restored to safe living condition.

Heavy winds and rain can create physical hazards such as collapsed roofing materials, window damage, collapsed walls or standing water in the basement or home interior.

Shut off the main gas line if you smell gas!

Do not step in standing water without first making sure power is turned off to avoid risk of electrocution.

Beware of broken glass, exposed nails, and other sharp objects on the property.

Contact SERVPRO of Lebanon/Hanover/Littleton to help do basic tasks to help secure your property and make it safe to use.

Photograph and Document the Damage

  • If it is safe to move around your property, use your cellphone or a camera to photograph the damage so that you will have a record for your insurance company. This action will ensure that you are fully compensated.

Contact Your Homeowners Insurance Agency immediately.

  • Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjuster to determine the extent of the damage so that payment for repairs can be made.

Give us a call at 603-298-6942 if you are in need of some assistance following a storm or just have questions, We are here to help!

Holiday Safety before you decorate

12/4/2019 (Permalink)

young girl wound up in electrical cords standing next to overloaded extension strips Don't overload when decorating

The Holidays are right around the corner and now is the time to get the decorations out!

Around the holidays we need to be extra careful not to overload our plugs and extension cords. You could lose your power or even worse, start a FIRE!

According to the NFPA  Electrical distribution or lighting equipment was involved in more than two of every five (44%) home Christmas tree fires.

Two of every five (39%) home Christmas tree fires started in the living room. Five percent were chimney or flue fires. One-fifth (21%) of the decoration fires started in the kitchen. Sixteen percent started in the living room, family room or den.

Almost three of every five (57%) December home decoration fires were started by candles, compared to one-third (32%) in January to November.

Carefully decorating your home can help make your holidays safer.

Between 2013-2017, U.S. fire departments responded to an average of 160 home fires that started with Christmas trees per year. U.S. fire departments responded to an estimated average of 780 home structure fires per year that began with decorations, excluding Christmas trees.

Make sure that your extension cords are not twisted and are in good working order as well as all lights be checked and are in good working order before you use them.

For more Holiday fire safety tips: Click here 

SERVPRO of Lebanon/Hanover/Littleton wants to wish everyone a happy and SAFE Holiday season!

Why SERVPRO? Time matters!

11/11/2019 (Permalink)

bright green servpro van parked in front of a home Faster To Any Size Disaster

Because disasters don't happen when it's convenient or during working hours only!

Disasters occur in a moment and usually at the worse possible time. What needs to happen in the case of a disaster is ACTION. SERVPRO knows just how important it is to respond to a disaster in a timely manner.

Let's take a look at just how quickly water damage can turn into a disaster.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Lebanon/Hanover/Littleton is here for you when you need them! 24 hours a day, 365 days a year! Give us a call at 603-298-6942.

Berlin, N.H. home suffers serious Water Damage

11/4/2019 (Permalink)

ceiling in living room that has been torn away exposing soaking wet pink insulation Soaking wet fiberglass insulation

This Berlin home suffered a very significant water loss.

Water leaked through the roof and saturated the insulation in the attic.

With all of the strong winds and rain that we've been having lately in N.H., more homeowners are facing water issues just like this one.

A question we get frequently is, "Is my insulation still effective or able to be saved?"

Let's take a look at the two most common types of insulation:

Cellulose loose-fill

  • Cellulose loose-fill, made of pulverized particles of paper and cloth, absorbs a large volume of water and compacts, losing the fluffy characteristics that make it an effective insulator.
  • Soaked Cellulose insulation will simply retain water and is very resistant to drying. Generally, wet cellulose is not salvageable and will need to be replaced.


  • Fiberglass AKA "The Pink Stuff" is technically waterproof. Inside an enclosed attic the thick batt retains moisture which degrades its thermal resistance properties.
  • Saturated Insulation typically loses at least 40% of its insulating R-value.

Chances are you're going to want to replace the affected insulation because MOLD sets in very quickly.

It is NOT recommended that you attempt to dry the affected area on your own due to the likelihood of contamination by the spread of mold in the drying attempt.

If you are concerned about your insulation or just have some questions, give us a call at 603-298-6942 and we'd be happy to help.

Like it never even happened