Recent Fire Damage Posts

DRYERS and the danger they pose!

4/22/2020 (Permalink)

dryer with burnt clothes and fire damage Dryer Fire!

According to FEMA, 2,900 home clothes dryer fires are reported each year and
cause an estimated 5 deaths, 100 injuries, and $35 million in property loss.

There are some do's and don'ts when it comes to dryer safety! Let's take a look at some.

What you should DO:

  • Have your dryer installed by a professional. This may seem unnecessary to some, but
    incorrect installation can put you and your family at risk.
  • Making sure that the dryer is plugged into the correct plug with the correct
    voltage, A standard electric dryer generally draw about 30 amps at a voltage
    of 220 volts.
  • Clean the lint filter before and after each load of laundry. Don’t forget to
    clean the back of the dryer where lint can build up. In addition, clean the
    lint filter with a nylon brush at least every six months or more often if it
    becomes clogged.
  • Make sure to clean the lint vent pipe out every three months.
  • If you notice that your dryer is taking longer than usual to dry your clothes,
    a professional cleaning may be in order.

What you DON'T want to do:

  • Don't overload your dryer..You must allow for enough air exchange
  • Never use a dryer without a lint filter
  • Do not use cloth or wire screen to cover the outer vent (wall damper). They
    will collect lint and dirt and potentially clog the vent.
  • Don't dry anything containing foam, rubber or plastic
  • Never dry anything that has come into contact with cooking oil, gasoline or
    alcohol. All are flammable. Dry them outside or in a very well ventilated
  • Never leave your dryer running while you are out of the home.

These are just some tips for your safety, to learn more about fire safety follow these helpful links:


SERVPRO fire restoration

If you have any questions about fire and fire safety, call us today at 603-298-6942. We're always here to help!

Smoke and Odor damage! The mess that fire leaves behind!

2/3/2020 (Permalink)

picture of room and floor heavily damaged by smoke and fire Smoke Damage!

Fire is not the only destructive force! Smoke and the Odor it leaves behind can be devastating.

When a fire occurs in your home, it's not always a total loss, but the mess that is left behind from the smoke and the putting out of the fire itself; can make it seem like a total loss! Smoke gets into every nook of your home and the odor that is left behind is foul and strong.

Smoke affects various materials in different ways. The temperature and type of the fire can cause different variations of smoke that will damage your home in different ways. Smoke is actually made of small particles of the fire itself. It is toxic and hot particles that damages the surfaces as it lands on it.

Not all fires are big fires, and not all smoke damage is caused by a direct fire. In fact, it's the fires that we don't think that much about, like smoke from a fire outside that sneaks into your home. This type of smoke damage can go unnoticed for a long time, all the while damaging the surface that it's on as well as leaving behind a lingering odor.

You may find yourself wanting to brave the mess yourself if you find yourself with smoke damage, BUT it's not always the safest for you to do on your own. If you have suffered a house fire, chances are that the conditions are unsafe. The structure may have falling pieces yet and the smoke damage combined with the water is extremely slippery.

Odds are that if a fire has occurred, there will be a need to secure the area and clean up the debris before a decision can be rendered on it's safety.

Thankfully, SERVPRO of Lebanon/Hanover/Littleton can help with this. We have the equipment and experience to secure
your home and get it ready for Restoration.

Every fire presents it's own set of circumstances and poses it's own set of problems, there is a general process that is followed.

  • Emergency Contact (When you first call us).
  • Inspection and Fire Damage Assessment.
  • Immediate Board-Up and Roof Tarp Service (if needed)
  • Water Removal and Drying (if water damage is present)
  • Removal of Smoke and Soot from All Surfaces.
  • Cleaning and Repair
  • Restoration

Odor elimination is a big part of the Restoration process as well. SERVPRO technicians are IICRC certified in odor removal.

Some odor removal basics are as follows

  • Remove the source of the odor. ie burnt wood and building materials safely
  • Clean up begins and the deodorization begins. Smoke and soot residues can deposit on and even penetrate the various surfaces such as walls and ceilings. SERVPRO technicians clean
    different surfaces depending on the type of the surface and residue deposited on it.
  • Sealing if needed. Generally, sealing is not needed. But if the damage is extensive and the removal of the source is to expensive or impractical; it is the recommended option.

If you believe that you have unchecked smoke damage or have lingering odors, give us a call today at 603-298-6942 and we'll gladly come tackle that for you!

Holiday Safety before you decorate

12/4/2019 (Permalink)

young girl wound up in electrical cords standing next to overloaded extension strips Don't overload when decorating

The Holidays are right around the corner and now is the time to get the decorations out!

Around the holidays we need to be extra careful not to overload our plugs and extension cords. You could lose your power or even worse, start a FIRE!

According to the NFPA  Electrical distribution or lighting equipment was involved in more than two of every five (44%) home Christmas tree fires.

Two of every five (39%) home Christmas tree fires started in the living room. Five percent were chimney or flue fires. One-fifth (21%) of the decoration fires started in the kitchen. Sixteen percent started in the living room, family room or den.

Almost three of every five (57%) December home decoration fires were started by candles, compared to one-third (32%) in January to November.

Carefully decorating your home can help make your holidays safer.

Between 2013-2017, U.S. fire departments responded to an average of 160 home fires that started with Christmas trees per year. U.S. fire departments responded to an estimated average of 780 home structure fires per year that began with decorations, excluding Christmas trees.

Make sure that your extension cords are not twisted and are in good working order as well as all lights be checked and are in good working order before you use them.

For more Holiday fire safety tips: Click here 

SERVPRO of Lebanon/Hanover/Littleton wants to wish everyone a happy and SAFE Holiday season!

Fire and the odor it leaves behind

11/1/2019 (Permalink)

a room with fire damaged wood framing and burnt insulation and rubble on floor Fire Damage

Things You Should Know about deodorizing your home after a fire.

One problem to consider after a fire is the lingering foul odor. If the odor is not taken care of professionally, it can linger for a very long time; making it hard to live with.

Thankfully, SERVPRO of Lebanon/Hanover/Littleton can help you get rid of this odor.

The odor after a fire is a mix of chemical and natural odors due to the burning of wood, plastic, and various materials.

SERVPRO employs a multi-step process to eliminate odor and get your home smelling like home again.

Here are some odor removing basics

  1. Removing the source

One of the first things that SERVPRO technicians do while tackling an odor problem after a fire is removing the source of the odor. The source of odor after a fire damage can be burnt wood or other building materials. Our IICRC certified technicians dispose of the source in a safely and efficiently.

  1. Clean up

The second step during the deodorizing process is cleaning. Smoke and soot residues can deposit on and even penetrate the various surfaces such as walls and ceilings. SERVPRO technicians clean different surfaces depending on the type of the surface and residue deposited on it.

  1. Sealing

Sealing is not required in most cases, but if the damage is extensive and the removal of the source is too expensive or impractical, it is the best option.

If you have some lingering odors in your home or just have some questions about our process, give us a call today at 603-298-6942.

Fire hazards in the kitchen

10/14/2019 (Permalink)

frying pan on fire on top of stove Kitchen Fire!

Our kitchens are the hub of most homes and a place to gather together, But our kitchens are also the most dangerous room in the house when it comes to fire!

According to the NFPA, Cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking.

Follow these Safety Tips for Cooking

Staying in the kitchen to keep watch over what is cooking is not the only fire safety tip you should be following.

  1. Watch out for your clothing. If you are wearing long, flowing sleeves or big, baggy clothing, it could catch on fire if you aren’t careful and it comes into contact with an open flame or a stove’s hot surface. It’s best to wear short or close-fitted sleeve shirts and make sure any baggy shirts are tucked in or tied back.
  2. Watch the items that are placed around or on the stovetop. Kitchen towels, oven mitts, appliance cords or even curtains too close to the stovetop when cooking are quick to catch fire. Ideally, anything flammable needs to be moved away from it.
  3. There needs to be a fire extinguisher in or near the kitchen. Hopefully you have at least one fire extinguisher located in your home near your kitchen. Be sure that you know how to properly use the extinguisher, just in case it is ever needed.
  4. Hot grease should not be thrown in the garbage can. While the grease may not be on fire, it may just be hot enough to cause something in the trash to ignite and burn. Let the grease cool for a while before disposing of it in an old coffee can. Also, know the “smoke point” temperatures of oils you cook with. Never subject a low-smoke point oil to high heat when cooking, as it could catch fire.
  5. Create and establish an escape plan in the event of a fire. Who wants to thinks about worst-case scenarios? Nobody, but it’s better to be prepared should an emergency occur. Go over exit routes and designated meeting points with your family, making sure that everyone knows what to do.

Fire safety in the kitchen is an absolute necessity, as it can help prevent dangerous and destructive cooking fires. If your home has experienced damage from a cooking fire, know that SERVPRO of Lebanon/Hanover/Littleton is here to make it “Like it never even happened.”

Top Ten reasons for house fires and how to avoid them.

10/11/2019 (Permalink)

Fire and smoke damaged front door and glass panes Fire Prevention is key

Top Ten reasons for house fires and how to avoid them.

The thought of your home burning down is a nightmare and we all hope that this won't happen to us, but knowledge is our best tool and knowing the causes of fire can help us prevent it.

Cooking equipment

Pots and pans can overheat and cause a fire very easily if the person cooking gets distracted and leaves cooking unattended. Always stay in the room, or ask someone to watch your food, when cooking on hotplates.


Keep portable heaters at least 3 feet away from anything that could easily catch fire such as furniture, curtains, laundry, clothes and even yourself. If you have a furnace, get it inspected once a year to make sure it is working to safety standards.

Smoking in bedrooms

Bedrooms are best to be kept off limits for smoking. A cigarette that is not put out properly can cause a flame, as the butt may stay alit for a few hours. It could burst into flames if it came into contact with flammable materials, such as furniture.

Electrical equipment

An electrical appliance, such as a toaster can start a fire if it is faulty or has a frayed cord. A power strip that is overloaded with double adapter plugs can cause a fire from an overuse of electricity.


Candles look and smell pretty, but if left unattended they can cause a room to easily burst into flames. Keep candles away from any obviously flammable items such as books and tissue boxes and curtains. Always blow a candle out before leaving a room.

Curious children

Kids can cause a fire out of curiosity, to see what would happen if they set fire to an object. Keep any matches or lighters out of reach of children. Install a smoke alarm in your child’s room and practice a home escape plan with your children and family in case there was a fire.

Faulty wiring

 Homes with inadequate wiring can cause fires from electrical hazards. Some signs to see if you’ve bad wiring are:

  • Lights dim if you use another appliance.
  • For an appliance to work, you have to disconnect another.
  • Fuses blow or trip the circuit frequently.

Have a licensed electrician come and inspect you house, or contact your landlord if you have any of the above occurrences.


Barbecues are a great way to cook in the warmer months, but should always be used away from the home, tablecloths or any plants and tree branches.

Check the gas bottle for any leaks before you use it each time.

Flammable liquids

If you have any flammable liquids in the home or garage such as gasoline or kerosene  keep them away from heat sources and check the label before storing. Be careful when pouring these liquids.


Lamp shades and light fittings can build up heat if they are very close to light bulbs. Check around the house to make sure. Lamp bases can become a hazard if they are able to be knocked over easily, and so should be removed if they are.

If you have any fire related questions, give us a call today at 603-298-6942. 

Fire Damage Restoration basics

4/24/2019 (Permalink)

Fire damage

Fire is a destructive force and can leave many types of damage in it's wake!

The obvious damage comes from the fire itself as it burns, but where there is fire; there is smoke,soot,water,chemicals used to put the fire out and a host of other problems.

SERVPRO of Lebanon/Hanover/Littleton has the equipment and experience to handle your unique situation, and with a restore vs.replace mentality; it's our goal to get you back into your home asap!

Although each fire is unique and poses it's own set of problems, there is a general process that is followed.

  1. Emergency Contact (When you first call us).
  2. Inspection and Fire Damage Assessment.
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces.
  6. Cleaning and Repair.
  7. Restoration

For a more in depth look into our fire damage restoration process; Click on this link.

And for questions about fire,smoke or soot damage; give us a call at 603-298-6942.

Fire Prevention is the key!

2/4/2019 (Permalink)

Fire Damage

Common Fire Hazards

Kitchen fires from unattended cooking, grease fires

Electrical systems that are overloaded, poorly maintained or defective

Candles and other open flames

Smoking (Cigarettes, cigars, pipes, lighters, etc.)

Fireplace chimneys not properly or regularly cleaned

Heating appliances - fireplaces, wood burning stoves, furnaces, boilers, portable heaters, solid fuels.

Household appliances - clothes dryers, curling irons, hair dryers, refrigerators, freezers, boilers.

Check Your Smoke Alarms

Use Daylight Savings Time as a reminder to check your smoke alarms. Replace conventional batteries at least once a year, even if alarms are wired directly into your homes electrical system.

For the best protection, install smoke alarms on every level of your home, outside every sleeping area and in each bedroom.

Smoke alarms expire after 10 years. So if your alarm is more than 10 years old, you should install a new one.

Create and Practice a Fire Escape Plan with two ways out of every room.

Have all emergency phone numbers in an easy to see place and make sure everyone knows where they are.

Fire prevention is key! But if the worse happens, Call SERVPRO of Lebanon/Hanover/Littleton at 603-298-6942 and we'll be there to help you through this most difficult time.

Holiday safety

12/7/2018 (Permalink)

Holiday Safety

Watch Out for Those Fire-starters!

Candles and Fireplaces!!

Thousands of deaths are caused by fires, burns and other fire- related injuries every year, and 12% of home candle fires occur in December, the National Fire Protection Association reports.
Increased use of candles and fireplaces,combined with an increase in the amount of combustible, seasonal decorations present in many homes means more risk for fire.

Top Ten Holiday Safety Tips!

1. Inspect electrical decorations for damage before use. Cracked or damaged sockets, loose or bare wires, and loose connections may cause a serious shock or start a fire.

2. Do not overload electrical outlets.
Overloaded electrical outlets and faulty wires are a common cause of holiday fires. Avoid overloading outlets and plug only one high-wattage into each outlet at a time.

3. Never connect more than three strings of incandescent lights. More than three strands may not only blow a fuse, but can also cause a fire.

4. Keep trees fresh by watering daily,dry trees are a serious fire hazard.

5. Use battery-operated candles,candles start almost half of home decoration fires (NFPA).

6. Keep combustibles at least three feet from heat sources.

7. Protect cords from damage.
To avoid shock or fire hazards, cords should never be pinched by furniture, forced into small spaces such as doors and windows, placed under rugs, located near heat sources, or attached by nails or staples.

8. Check decorations for certification label.
Decorations not bearing a label from an independent testing laboratory such as Underwriters Laboratories (UL), Canadian
Standards Association (CSA), or Intertek (ETL) have not been tested for safety and could be hazardous.

9. Stay in the kitchen when something is cooking.
Unattended cooking equipment is the leading cause of home cooking fires (NFPA).

10. Turn off, unplug, and extinguish all decorations when going to sleep or leaving the house. Unattended candles are the cause of one in five home candle fires. Half of home fire deaths occur between the hours of 11pm and 7am (NFPA).

We hope that these tips have been helpful to you, and everyone here at SERVPRO of Lebanon/Hanover/Littleton wishes you a SAFE and Happy Holidays!

When Furnaces Fight Back.. Puff Back Happens!

11/16/2018 (Permalink)

Puff Back!

Furnace puff back is a messy and potentially dangerous event in which smoke and soot are released into the furnace.

Puff backs often result in oily black "webs" of soot being distributed throughout the house, requiring extensive cleaning and sometimes professional restoration to clean up.

To better understand puff backs you should know what causes them and how they can be prevented.

Puff Backs

Puff backs occur when an oil-burning furnace doesn't ignite when it should. Oil vapors build up in the ignition chamber, causing an explosion when the igniter finally triggers. The explosion blows soot and other debris through the furnace's exhaust system and into the heating system, which carries it into the house. If the furnace is connected to a forced air heating system, the ducts can carry the puff back to every room of the house with an open vent.


Puff backs are caused by problems with the furnace, which leave oil in the ignition chamber that doesn't get burned. This can be caused by leaks in the oil system, bubbles in the oil line which expand and press oil out of the oil burner nozzle, the shutdown valve on the oil burner nozzle not working properly or a clog in the nozzle. Each of these problems can result in oil leaking out of the nozzle and into the combustion chamber when it isn't in operation. Oil will accumulate in the chamber until it finally ignites with a puff back explosion.

Warning Signs

Most oil-burning furnaces in danger of having a puff back give off warning signs that should indicate a problem with the furnace. Black soot on the furnace, walls or ceiling indicate that oil is burning improperly in the furnace and is leaking out of the unit. Noises such as those made by the combustion chamber while it is burning may continue after the furnace has stopped, indicating that something is still burning within the furnace even though it shouldn't be. Noises at the beginning of the burn cycle, such as a puff or bang, also indicate that unburned oil has pooled and ignited.

Preventing Puff Backs

Preventing puff backs in oil-burning furnaces is largely a matter of performing regular maintenance on the furnace to keep it in proper operating condition. Oil-burning appliances should be cleaned and serviced once per year, ensuring that the service person opens the unit and inspects it for signs of problems or damage. Inspect the furnace periodically for signs of oil leaks, paying attention to any odd smells or soot in the furnace room. You should also look for debris in the flue vent connector which could also be a sign of problems with the furnace.

Let's Learn about FIRE!

11/2/2018 (Permalink)

Be Prepared!

A Fire can happen to anyone at anytime!

Here are some Facts and Tips about Fire:

Learn About Fire

  • Fire is FAST! In less than 30 seconds a small flame can turn into a major fire. It only takes minutes for thick black smoke to fill
    a house or for it to be engulfed in flames.
  • Fire is HOT! Heat is more threatening than flames. Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin.
  • Fire is DARK! Fire starts bright, but quickly produces black smoke and complete darkness.
  • Fire is DEADLY! Smoke and toxic gases kill more people than
    flames do. Fire produces poisonous gases that make you disoriented and drowsy. Asphyxiation is the leading cause of fire
    deaths, exceeding burns by a three-to-one ratio.

Before a Fire

Create and Practice a Fire Escape Plan!

Twice each year, practice your home fire escape plan. Some tips to consider when preparing this plan include:

  • Find two ways to get out of each room in the event the primary way is blocked by fire or smoke.
  • A secondary route might be a window onto a neighboring roof or a collapsible ladder for escape from upper story windows.
  • Make sure that windows are not stuck, screens can be taken out quickly, and that security bars can be properly opened.
  • Practice feeling your way out of the house in the dark or with your eyes closed.
  • Teach children not to hide from firefighters.

Smoke Alarms

  • A working smoke alarm significantly increases your chances of surviving a deadly home fire.
  • Test batteries monthly.
  • Install smoke alarms on every level of your home, including the basement, both inside and outside of sleeping areas.
  • Never disable a smoke alarm while cooking – it can be a deadly mistake.

During a Fire

  • Crawl low under any smoke to your exit - heavy smoke and poisonous gases collect first along the ceiling.
  • Before opening a door, feel the doorknob and door. If either is hot, or if there is smoke coming around the door, leave the door closed and use your second way out.
  • If you open a door, open it slowly. Be ready to shut it quickly if heavy smoke or fire is present.
  • If pets are trapped inside your home, tell firefighters right away.
  • If you can’t get out, close the door and cover vents and cracks around doors with cloth or tape to keep smoke out. Call 9-1-1 or your fire department. Say where you are and signal for help at the window with a light-colored cloth or a flashlight.
  • If your clothes catch fire, stop, drop, and roll – stop immediately, drop to the ground, and cover your face with your
    hands. Roll over and over or back and forth until the fire is out. If you or someone else cannot stop, drop, and roll, smother
    the flames with a blanket or towel. Use cool water to treat the burn immediately for 3 to 5 minutes. Cover with a clean, dry
    cloth. Get medical help right away by calling 9-1-1 or the fire department.

After a Fire

  • Contact your local disaster relief service, such as The Red Cross, if you need temporary housing, food and medicines.
  • Check with the fire department to make sure your residence is safe to enter. Be watchful of any structural damage caused by fire.
  • The fire department should see that utilities are either safe to use or are disconnected before they leave the site. DO NOT
    attempt to reconnect utilities yourself.
  • If you are insured, contact your insurance company.
  • Try to locate valuable documents and records.

You will need a Fire Damage and Restoration team. Contact SERVPRO of Lebanon/Hanover/Littleton at 603-298-6942 24 hours a day.

Fire Prevention Week

10/10/2018 (Permalink)

Are you Prepared?

Fire Prevention Week is October 7th through October 13th

The weather is turning colder here in the Northeast! We have to remain vigilant with our fire safety. Here are some tips on staying on top of all things fire related.

Protect Your Family with Smoke Detectors.

  • Installing and maintaining smoke detectors is still the most important step you can take to protect your family from fire death or injury.
  • The detector should be no more than ten years old. You can check the date on the back of the unit. Test the batteries monthly, and replace often. Install them in all bedrooms, hallways outside bedrooms, and on each level of your home.
  • There are two types of smoke detectors: photoelectric and ionization. Photoelectric works better with slower, smoldering fires, while the ionization type is more suited to faster, flaming fires. Most experts recommend that you have both in your home.

Have an Escape Plan

  • Take the time to plan an escape route for everyone in the home, designating a “meet up spot” outside.
  • The key to any escape plan is practice,practice and more practice!
  • Kids love games and challenges. Record the time it takes everyone to make it from their beds to the meetup spot, and then try to beat that time. The more often you practice, the more likely your children are to follow the plan, rather than freeze in panic or confusion when every second counts. Set your calendar to remind you to practice monthly.

Fire Extinguishers are a must!

  • Two out of five home fires begin in the kitchen. Never leave a kitchen when food is cooking, especially on the burners.ALWAYS keep a fire extinguisher close by!
  • Have your chimneys cleaned regularly, and be very careful with portable space heaters. Make sure they are several feet away from drapes, clothing, or anything that could catch fire.
  • Never smoke in bed or while lying down.
  • Inspect your appliance cords. If any are torn, ripped, or damaged in any way, replace them immediately. If a cord or plug ever feels hot, unplug it.

Prevention is the key to your safety..

Are you prepared??

What to do when a fire strikes!

8/7/2018 (Permalink)

Fire damage

When fire strikes..Fight back!

A catastrophic event doesn't knock on your door first; Rebuilding your life AFTER A FIRE comes with uncertainty, stress and doubt about the future of your property.

Flames cause damage, ash, soot and smoke residue.

There are many types of smoke.

Wet Smoke - Plastics and Rubbers                                               Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry smoke - Paper and Wood                                                           Fast burning, high temptures, heat rises therefore the smoke rises.

Protein Fire ResidueProduced by evaporation of materials rather than from a Fire.                                                                       Virtually invisible, discolors paints and varnishes, extreme pungent odor.

From a little fire to a total loss SERVPRO of Lebanon/Hanover/Littleton professionals will beable to help you in the unfortunate event that your home or business gets ravaged by fire.

The most important thing to remember AFTER A FIRE in your home or business is to contact SERVPRO of Lebanon/Hanover/Littleton 603.298.6942

#SERVPROofLebanon/Hanover/Littleton #SERVPRO603 #HereToHelp


5/24/2018 (Permalink)

TIPS: in the case of a fire

Residents in an apartment building may face two situations. Either the fire could be in your apartment. OR the fire could be in another apartment in the building.

  • CALL 9-1-1
  • Make sure everyone is out and safe, including pets.
  • Once you leave the fire do NOT go back in.
  • Alert others in the building.
  • Activate the fire alarm, if there is one.
  • Close doors behind you, this will slow the spread of the fire.
  • If you are in a multi-story building, do NOT use any elevators.
  • If you become trapped in a room, these steps are recommended:
  1. Keep door closed. Opening the door will decrease your chances of survival.
  2. Stay low.
  3. Wait by the window and identify your distress.
  4. Do NOT hide under beds or in closets
  5. Seal the bottom of the door with blankets or clothing to keep the smoke out
  • Exits should never be blocked.
  • Have and know a fire escape plan.

Types of smoke:

  • Wet SmokePlastics and Rubbers= Low heat, smoldering, pungent odor, sticky, smeary.
  • Dry SmokePaper and Wood= Fast burning, high temperatures,
  • Protein Fire ResidueProduced by evaporation of materials rather than from a fire. Discolors paints and varnishes, extreme pungent odor.

How should a fire damage be cleaned up? Call SERVPRO!

If a house sustains a fire, it is important that you get the proper clean up so the soot, ash and water do not wreak havoc on what is left. It is bad enough there was a fire, but the water and chemicals used to put the fire out can cause secondary damage.

The average person will attempt conventional cleaning methods like renting a steam cleaner and using common cleaning agents from the store. This could cause more damage, as the chemical agents could react with the residue and cause more or even permanent damage and also toxic fumes.

Our crews are IICRC certified to handle these types of clean ups. 

#SERVPROofLebanon/Hanover/Littleton #SERVPRO603 #HereToHelp

Call SERVPRO Lebanon/Hanover/Littleton at 603-298-6942 with any questions. We are available 24 hours a day!


3/27/2018 (Permalink)

Soot Webs

Puff Back!

 Puff backs are explosions that occur when oil-burning furnaces don't ignite properly due to system oil leaks, clogs or other problems. If a furnace connects to a forced-air system, the soot and smoke from a puff back is distributed through the duct system to every room it serves. It contaminates the air and leaves a grimy, sticky residue on virtually every exposed surface. A puff back creates an overwhelming mess, and if it's not cleaned promptly and properly, it can cause permanent damage to a home's contents and serious health problems for those who live there. 

It's almost impossible for a non-professional to fully restore the environment after a puff back. Most common cleaning methods and products are ineffective, and those who try to use them may find that they only make things worse. For example, vacuuming drives soot deeper into carpeting and upholstery, and this often causes permanent stains. Without professional cleaning and restoration, residual soot can cause corrosion on metal fixtures and even electronic devices throughout the home. 

Without the proper equipment and personal protection devices, exposure to the tiny, oil-based particles can result in a variety of potential respiratory illnesses, skin or eye irritation, nausea, vomiting and dizziness. Long-term exposure caused by inadequate cleaning after a puff back may result in an increased risk of cancer and cardiovascular problems.

Fortunately, cleaning companies that specialize in smoke and fire restoration, such as SERVPRO of Lebanon/Hanover/Littleton have the IICRC training, knowledge and expertise to handle puff back clean-ups in a safe and effective way. Professional cleaning guards homeowners against exposure to toxic substances and restores their home's contents without causing further damage. Hiring a professional cleaning company such as SERVPRO of Lebanon/Hanover/Littleton also reduces liability if a puff back occurs in a commercial building. Whether a puff back disaster affects a home or a business, professional intervention reduces loss and ensures the best possible outcome.

To learn more about our fire damage clean-up process click here.

#SERVPROofLebanon/Hanover/Littleton #SERVPRO603 #HereToHelp

Fires Happen, Even in the Colder Weather

2/5/2018 (Permalink)

Fires don’t just happen in hot weather. They can happen anytime, even in the winter months.  The first 24-48 hours can make all the difference between restoring and replacing. Responding quickly, with the right tools and equipment, we can get your business back up and running or back into your home as quickly as possible.

Here are 5 of the most common Fire causes in the winter months:

  • Candles- Keep candles away from flammable objects. Careless candle placement is the leading cause of fires in the US.
  • Space Heaters- Just like candles, space heater fires are common. Most due to clothing, curtains, or other flammable objects placed too close to the heaters. Need to keep flammable objects AT LEAST 3 feet from heaters.
  • Fire Places- Always make sure to put out the fire before you leave your home or go to bed at night. Always keep a watchful eye while gas or logs are burning.
  • Over-worked Electrical Outlets- Heating appliances require a large amount of electricity. You should only have 1 heating appliance plugged in to an electrical outlet at a time.
  • NON Working Smoke Detectors- Smoke detectors are your biggest and fastest help in a fire! Be sure to check your smoke detectors. They need to be fully functioning and have fresh batteries for winter months. Batteries should be changed at least TWICE a year. Daylight savings time is a good way to remember to change your batteries. However, your smoke detectors should be tested once a month, and replaced every 7-10 years.

What to do in the case of a fire:

  • Try not to panic
  • Tell everyone in the house
  • Have a pre-planned exit plan, use it as safely and as quickly as possible
  • Smoke rises, so stay low or crawl. The air is cleaner and will be easier to breathe
  • Do not try to gather possessions or valuables
  • If it is possible, close the door to where the fire is, and close each door as you leave the room. This will help slow the spread of the fire.
  • Be careful when you have to open a door, tap quickly or touch with the back of your hand. If the knob is hot, DO NOT OPEN IT, good chance fire is on the other side
  • Do not go back into the building
  • Find a safe place near the building and wait for help to arrive
  • Do NOT go back in to the building

 6 Things you need to do after a fire:

  • Call your insurance company immediately
  • Ask about restoration companies, like SERVPRO, that can help with the cleaning, boarding windows and other construction.
  • When it is safe to re-enter your home, separate damaged items from undamaged
  • Save undamaged property and items from further destruction.
  • Cooperate FULLY with the insurance companies investigation
  • Find somewhere to stay if you cannot stay in your home safely

If you should fall victim to the unfortunate event of a fire call SERVPRO of Lebanon/Hanover/Littleton at 603.298.6942

To learn more about our fire clean up services Click Here

#SERVPROofLebanon/Hanover/Littleton #SERVPRO603 #HereToHelp


12/11/2017 (Permalink)

Although the weather is colder, fires in the home are still a huge risk.

Its Christmas time, people are putting up decorations, lights, and Christmas trees.

Christmas trees cause approximately 200 home fires per year, which result in approximately 6 deaths, 16 injuries, and around $14.8 million in property damage.

Christmas decorations have caused approximately 840 home structural fires, 3which have resulted in about 2 deaths, 36 injuries and $11.4 million in damage. 

This doesn’t mean don’t decorate your home for the holidays, it just means, please be careful, and use the necessary precautions!

When decorating your home and tree this holiday season, here are some tips to keep in mind:

  • Examine all of your cords. Make sure there are no tears, and that all the prongs are intact.
  • Do not overload extension cords, and if plugs call for 3 prong, get a 3 prong extension cord.
  • Choose a tree with fresh, green, needles that do not fall off when touched.
  • Place the tree at least 3ft away from any heat source, (EX: fireplace, radiators, heat vents, candles or lamps.)
  • Do not block exits with tree.
  • Make sure with a real tree you are watering it daily.
  • When decorating, replace any bad cords or lights that are damaged.
  • Make sure to turn off lights when leaving the home or going to bed.
  • After Christmas, dispose of the tree properly.

We at SERVPRO, hope you have a Safe and Happy Holiday!

If you should fall victim to the unfortunate event of a fire call SERVPRO of Lebanon/Hanover/Littleton at 603.298.6942

To learn more about Fire Damage Clean-up click here.


11/13/2017 (Permalink)

Have a Safe and Happy Thanksgiving

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don't practice safe cooking habits, your happy holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking is the main cause for home fires and injuries, with Thanksgiving being the peak day for cooking related fires. Review the following safety tips to help ensure you enjoy a safe holiday.


  • Do not wear loose clothing while cooking
  • Never leave cooking food unattended
  • Use a timer as a reminder that the stove or oven is on
  • Keep flammable items such as pot holders, towels, food packaging; away from appliances and flame
  • Clean cooking surfaces on a regular basis to prevent grease build up
  • Keep a fire extinguisher, rated for all types of fire, in a handy location

If a Fire should occur in your home, call the Clean up Team at 603.298.6942


10/18/2017 (Permalink)

Red Cross

What to do in a fire…..

House Fires

  • Call 911
  • If you suspect a fire, make sure everyone is out and safe, including pets.
  • Once out of the residence, stay out.
  • If you become trapped in a room, these steps are recommended:
  1. Keep door closed. Opening the door will decrease your chance of survival.
  2. Stay low to the floor. Smoke rises and fresher air remains lower to the ground.
  3. Wait by the window and identify your distress.
  4. Don’t hide under beds or in closets.
  5. Seal the bottom of the door with blankets or clothing to keep smoke out.

Apartment Fires

  • Residents may face two situations. The first is a fire in the apartment you live in. Second is a fire in someone else’s apartment. In either case, it is best to have a plan and know precisely how to respond.
  • If there is a fire in your apartment, it is important to slow the fire spread by closing the doors behind you, so other people will have time to evacuate the building.
  • Call 911 immediately, and then alert others in the building of the fire.
  • Activate the fire alarm if there is one.
  • Identify two exits out of your apartment, and make them known to other family members.

Multi-Story Building Fires

  • Do not use elevator.
  • Find evacuation signs in the stairwell landing that will give you information.
  • Fire doors in the halls should never be blocked for any reason.

American Red Cross Home Fire Campaign Video

#SERVPROofLebanon/Hanover/Littleton #SERVPRO603 #HereToHelp #AmericanRedCross


10/11/2017 (Permalink)

Fire Extinguisher

Fight fire Safely

A fire extinguisher can be a life saving tool when used correctly. The U.S. Fire Administration (USFA) recommends individuals are properly trained in order to use and maintain an extinguisher. USFA says an extinguisher should only be used if:

  • You have alerted other occupants and someone has called the fire department;
  • The fire is small and contained to a single object, such as a wastebasket;
  • You are safe from toxic smoke produced by the fire;
  • You have a means of escape identified and the fire is not between you and the escape route; and
  • Your instincts tell you that is is safe to use an extinguisher.

Choosing the Proper Fire Extinguisher for Your Needs

Class A: For use with fires involving ordinary combustible materials such as cloth, wood, rubber, paper, and many plastics.

Class B: Used on fires involving flammable liquids, such as grease, gasoline and oil.

Class C: Suitable for use on fires involving appliances, tools or other equipment that is electrically energized or plugged in.

Class D: For use on flammable metals and are often specific for the type of metal in question. These are typically found only in factories working with these metals.

Class K: For use on fires involving vegetable oils, animal oils, or fats in cooking appliances. These extinguishers are generally found in commercial kitchens, but are becoming more popular in the residential market.

Watch a short fire video here

For more information call us at 603.298.6942 or email us at

#SERVPROofLebanon/Hanover/Littleton #SERVPRO603 #HereToHelp


8/7/2017 (Permalink)

Soot Damage

Working to make fire damage,"Like it never even happened."

Fire damage in a business can be stressful for owners, property managers, employees and tenants. Property damage, equipment damage, document loss and temporary business closure are just some of the concerns you may experience. Timely response and thorough mitigation can alleviate these concerns.

The first 24 hours can make the difference between restoring versus replacing your business property and belongings. SERVPRO of Lebanon/Hanover/Littleton 1-4-8 Service Response Guidelines can prevent fire damage from creating long term problems.

1 - Within 1 hour from notice of loss, a SERVPRO of Lebanon/Hanover/Littleton Professional contacts you to arrange for services.

4 - Within 4 hours of loss notification, a SERVPRO of Lebanon/Hanover/Littleton professional is on-site to start mitigation services.

8 - Within 8 business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.

**Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today - (603) 298-6942

#SERVPROofLebanon/Hanover/Littleton #SERVPRO603 #HereToHelp

What to do when a fire strikes!

6/8/2017 (Permalink)

#SERVPROofLebanon/Hanover/Littleton #SERVPRO603 #HereToHelp

When fire strikes..Fight back!

A catastrophic event doesn't knock on your door first; Rebuilding your life AFTER A FIRE comes with uncertainty, stress and doubt about the future of your property.

Flames cause damage, ash, soot and smoke residue.

There are many types of smoke.

Wet SmokePlastics and Rubbers                                               Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry smoke - Paper and Wood                                                           Fast burning, high temptures, heat rises therefore the smoke rises.

Protein Fire Residue- Produced by evaporation of materials rather than from a Fire.                                                                       Virtually invisible, discolors paints and varnishes, extreme pungent odor.

From a little fire to a total loss SERVPRO of Lebanon/Hanover/Littleton professionals will beable to help you in the unfortunate event that your home or business gets ravaged by fire.

The most important thing to remember AFTER A FIRE in your home or business is to contact SERVPRO of Lebanon/Hanover/littleton 603.298.6942

#SERVPROofLebanon/Hanover/Littleton #SERVPRO603 #HereToHelp


6/5/2017 (Permalink)

#SERVPROofLebanon/Hanover/Littleton #SERVPRO603 #HereToHelp

Celebrate Summer Safely!

The summer season should be a time to make memories and enjoy the great outdoors.

The following tips, provided by the National Fire Protection Association, will help keep you safe all summer long.

•When using a charcoal grill, ONLY USE starter fluids designed for the barbecue grills: DO NOT add fluid after coals have been lit.

•When using a gas grill, ensure the hose connections are tight; check hoses for leaks. Applying soapy water to the hoses will easily and safely revel any leaks.

•Always wear a U.S. Coast Guard-approved PFD (personal flotation device) when boating, jet-skiing, tubing or water skiing. Air-filled swimming aids, like water wings or inner tubes, are not substitutes for approved PFDs. An adult should always supervise children using these devices.

•Be sure to extinguish all smoking materials and shut down motors and heating devices before fueling a boat. In case of a spill, wipe up fuel and check for fuel leakage and odors.

•When camping, always use a flame retardant tent and set up camp far away from the campfire. Only use flashlights or battery-powered lanterns inside the tent, not liquid-filled heaters or lanterns.

•Always build a campfire down wind from the tent area. Clear vegetation and dig a pit before building your campfire. Always extinguish the fire before going to sleep or leaving the campsite. To extinguish, pour water over the fire, and/or cover with dirt.

•Store liquid fire starter (not gasoline) away from your tent and campfire, and only use dry kindling to freshen a campfire.

•Consider leaving firework use to a trained professional. Stay back at least 500 feet from professional fireworks displays.

If you should fall victim to the unfortunate event of a fire call SERVPRO of Lebanon/Hanover/Littleton at 603.298.6942

To learn more about our fire damage clean-up process click here

#SERVPROofLebanon/Hanover/Littleton #SERVPRO603 #HereToHelp


1/24/2017 (Permalink)


How Should Fire Damage Cleanup Be Handled

If a house sustains fire damage, proper cleanup is crucial as the ash, soot and water will wreak havoc on what remains.  It’s bad enough there was a fire, but the water and chemicals used to extinguish it can cause secondary damage.  The remnants will continue to do damage long after the flames are extinguished.

The average person will attempt conventional cleaning methods like renting a steam cleaner and using common cleaning agents available at the store.  Unfortunately, this will barely make an impact on the problem and could cause bigger issues.  Chemical agents could react with the residue and cause permanent damage, and in some cases, they may cause toxic fumes.  Fire damage cleanup is one of the most difficult jobs out there, and it should be left to a professional for the best results.

When selecting a firm that does the restoration, consider what type of training they have. Do they have health and safety certifications? Are they experienced in a wide range of repair? Do they have proof of proper insurance and licenses?  The company that has the Institute of Inspection, Cleaning and Restoration Certification (IICRC) fire and smoke restoration Certified Firm meets all of these expectations and conditions. An IICRC-certified firm understands the need for a quick response.  Immediate action is necessary because the longer the delay, the harder and more costly the job will be as reactions within the damaged material can continue to occur. The fire may be gone, but the ash, soot and smoke odors that remain can continue to do harm.  Certified firms will use their knowledge of fire restoration to accurately test the damage and apply the proper repair techniques to bring the items back to pre-loss condition when possible.

Also, when hiring an IICRC certified firm you can be sure that they are up to date with the latest technologies and techniques. In order for these firms to keep their certification, they are required to take continuing education programs.  So when confronted with fire damage cleanup, choose an IICRC-certified professional.

To learn more about our fire damage clean-up process click here

#SERVPROofLebanon/Hanover/Littleton #SERVPRO603 #HereToHelp


10/31/2016 (Permalink)

Fire Safety

It's house fire season: Here are the top 2 most common fire hazards in the home.

The National Fire Protection Association (NFPA) says there are more than 360,000 home structure fires each year, resulting in about $6-8 billion dollars in damage.

1. Candles

Safety tips:

  • Never leave a candle burning near flammable items.
  • Never leave a candle burning in a child’s room or an unoccupied room.
  • Make sure candles fit securing into candle holders so they won’t tip over.
  • Blow out any candles before leaving a room or going to sleep.

2. Smoking

Safety tips:

  • If you smoke, consider smoking outside.
  • Use wide, sturdy ashtrays to catch butts and ashes.
  • Look for cigarette butts under furniture and between seat cushions to make sure no lit butts have fallen someplace where they can’t be seen.
  • Don’t smoke in bed, when you’re tired or around medical oxygen.

To learn more about our fire damage clean-up process click here

#SERVPROofLebanon/Hanover/Littleton #SERVPRO603 #HereToHelp