Recent Why SERVPRO Posts

Thank you for a job well done!

3/9/2020 (Permalink)

girl in white coveralls holding face mask while covered in soot It's a dirty job, but someone's gotta do it!

It's a dirty job, but someone has to do it!

We are grateful to have a production team that does it all with a smile. This industry allows us to help people through some very difficult times and there is no better satisfaction than a job well done and a smile on our clients face!

Here are some kind words from our clients..

J.H. from West Lebanon, N.H. 

Thank you so much Stephan. You guys were great to come out on such short notice. You truly saved the night and the weekend! The cellar
looks cleaner than it has in a long time! I hope you and you family have a wonderful new year. Hopefully we won’t need your emergency services but if we do we certainly know who to turn to!

C.F. from Claremont, N.H.

I was very pleased with your service for cleaning up my boiler room and attic space and would be happy to recommend you to others. I enjoyed working with the two young men who did my job. It was much less stressful than I expected. Thank you.

K.G. from West Lebanon

We sustained flooding from the ditch next to our house. It backed into our basement and we had approximately 6" of water in our basement! For
nine years my husband and I were in the property & casualty insurance business in the Lakes Region of NH. So many times we would connect our clients with SERVPRO for mitigation of water/flood/fire damage but never for ourselves! This time was our turn to call upon the
professionals, we definitely needed help! When I discovered the disaster looming in our basement, without hesitation I called SERVPRO!
Matt returned the initial call (after hours) and said he would put together a quote for me with the information I had given him. The next
day we confirmed, also that the water had receded! Hurray! I said let's move forward, we have no choice! The following day Ramon and TJ
arrived and after signing a couple of documents to proceed, Ramon the Senior Rep provided me with information of all they were going to do
and placed all the equipment indicated on the quote that Matt gave me. Ramon and TJ were extremely polite, professional, friendly and with
such a positive attitude for all the situations that they find themselves dealing with each and every day, is refreshing and amazingly unbelievable! God bless them!

Thank you to our amazing Production team for all that you do and doing it with SERVPRO pride!

Are you considering selling your home?

1/13/2020 (Permalink)

picture of a man sweeping the floor Clean up!

Are you considering selling your home?

When you are thinking about putting your house on the market; deep cleaning your home is a great first step. Having a freshly cleaned home, free of odors makes it more appealing to the potential buyer. Checking all areas of your home for water leaks, mold and potential problem areas is a great start.

Life happens. Kids spill drinks, pets have accidents and homes get dirty.

SERVPRO of Lebanon/Hanover/Littleton has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you or the family that purchases your home.

SERVPRO of Lebanon/Hanover/Littleton specializes in general cleaning, carpet cleaning, deodorization, odor removal and more.

The crew will wipe walls, ceilings, trim, lights, cabinets and anything you want us to clean. We can clean out your duct system, professionally clean carpets, upholstery and drapes.

Did you run into a problem with the inspection of your home? SERVPRO of Lebanon/Hanover/Littleton specializes in mold remediation as well as water remediation!

For a more comprehensive list of cleaning services, follow this link: Cleaning Services

Give our office a call today at 603-298-6942 to get your cleaning estimate scheduled.

Why SERVPRO? Time matters!

11/11/2019 (Permalink)

bright green servpro van parked in front of a home Faster To Any Size Disaster

Because disasters don't happen when it's convenient or during working hours only!

Disasters occur in a moment and usually at the worse possible time. What needs to happen in the case of a disaster is ACTION. SERVPRO knows just how important it is to respond to a disaster in a timely manner.

Let's take a look at just how quickly water damage can turn into a disaster.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Lebanon/Hanover/Littleton is here for you when you need them! 24 hours a day, 365 days a year! Give us a call at 603-298-6942.

Demolition and Reconstruction Services

10/30/2019 (Permalink)

man kneeling while tearing up damaged flooring Deconstruction and Reconstructive Services all in one!

Demolition is underway at this home! This home suffered a significant water leak and we are in the beginning stages of removing the ceiling and insulation and flooring.

Water leaks can be disastrous for home and business owners! Water spreads quickly and causes a lot of damage. Being vigilant and checking for leaks regularly is imperative.

Did you know that SERVPRO of Lebanon/Hanover/Littleton also offers reconstructive services?

We believe that having one point of contact throughout an already stressful time is important, getting to know the team that will be working with you for some time can be comforting.

We have highly trained professionals that will be with you from the first call to the completed job, because here at SERVPRO we understand what you're going through and we care.

Like it never even happened.

How do I choose a restoration Company?

10/14/2019 (Permalink)

bright orange and green SERVPRO sign with black lettering on it Why should I choose SERVPRO?

We hope to never have to deal with a burst pipe, flooded basement or other water damage in our home or buildings.

Unfortunately; sooner or later it happens to us all.

 Here are some helpful tips for choosing the right commercial restoration company.

  1. Check for certification: IICRC promotes high standards, ethics, advance communication and technical proficiency amongst restoration services. All SERVPRO franchises are IICRC certified.
  2. The more services the better: Ideally, you should choose a restoration company that not only offers water damage restoration services but also provides other services such as mold damage remediation. Mold remediation is an important part of restoration work and any reputable restoration company should provide this service.
  3. Emergency services: The key to effective restoration after water damage is a quick response. It is important to look for a water damage restoration company that is operational 24/7 and provides emergency services. Water damage can strike at any moment without warning.

SERVPRO of Lebanon/Hanover/Littleton also offers reconstructive services. It's our goal to be with you from start to finish.

For more information about our services give us a call today at 603-298-6942.

Skyler Says..Do you need help?

10/14/2019 (Permalink)

young girl kneeling in room that is under reconstruction Post Construction clean up

Skyler Says..

Are you renovating your home? Having trouble with the cleanup?

When the remodel is done, you're left with a beautiful brand new space that is covered with a layer of construction dust that is nearly impossible to get rid of on your own.

If you’ve ever tried to clean up sheet rock dust or the fine sawdust left from the finish work, you know it’s easier to fit a square peg in a round hole. It seems impossible to sweep, wipe, or vacuum post construction dust without simple stirring it up and re-spreading. We have the solution and the tools to make it shine!

Like it never even happened

It's the little things that count

10/14/2019 (Permalink)

pic of feet covered in protective booties on carpeted floor It's the little things that count

It's the little things..

SERVPRO of Lebanon/Hanover/Littleton knows that it's the little things that count.

We realize that when you call us; it's because you need our help. It's our mission to not only make it "Like it never even happened" but to ensure that we never add to your stress.

Our homes are our castles and should be treated as such! SERVPRO technicians will always treat you and your home or business with the utmost respect and care that it deserves. You can count on us to be with you every step of the way.

Like it never even happened

We LOVE hearing from our customers!!

10/11/2019 (Permalink)

closeup of mans face in hazmat suit SERVPRO is here for you!

We always love to hear back from our customers and appreciate it so much when we do!

Dear Sam and Crew------ As you know so well, having a fire is a traumatic event, even one as small as mine.---- But I hope you know that if that is your challenge, no one can help solve the wounds like SERVPRO, especially if you have Sam at the helm of a great crew. Sam, you've been amazing. Your knowledge, skill and focus have been an inspiration. I always felt that you listened, you cared, you acted.--- I love your unique approach to life --- The Frosting on the Cake.-- You truly make a difference. Thank you all for the great work you did to exceed your deadline. I am delighted -- But I will miss you. Strange?!! Keep up the great work. Cheers to Matt, too! Susan Hastings Hanover, N.H.

Thank you for this difficult task! I really appreciate the hard work and thoughtful help Ramon provided.

F.E. Littleton, N.H.

Staying Connected is the SERVPRO way!

10/7/2019 (Permalink)

compilation photo of people at fall festival Staying connected with our community

Staying Connected with our community is the SERVPRO of Lebanon/Hanover/Littleton's way!

As a local business, we feel that it's extremely important to be active within our communities, and to take any opportunity that we can to help and support other local businesses as well as local charities through event sponsorship's, donations and drives.

Here are some of the fun things we've been honored to be a part of this year.

  • CHaD HERO Half Marathon
  • New Teacher Welcome Bags for SAU#6
  • 25th Annual West Newbury Firefighters Association Benefit Golf Tournament
  • 28th Annual Lebanon Police Department'Child Health and Community Programs Golf Tournament
  • 27th Annual Jim Wechsler Memorial Golf Classic
  • Lebanon NH Police Department 3-on-3 Basketball Tournament
  • Children's Scholarship Event Cookout

We look forward to many more years of staying connected with our communities and neighbors!

Biohazard clean up is serious business!

3/4/2019 (Permalink)

Biohazard Warning

We have quite a lot of large facilities in the Upper Valley. From hospitals to supermarkets and manufacturing businesses.

One thing they all have in common is that they use hazardous chemicals. Whether it's a cleaning product or a chemical used in the manufacturing process; exposure to biohazard or chemical contaminants can pose serious health consequences!

SERVPRO of Lebanon / Hanover / Littleton is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

We provide cleanup and recovery services for many different biohazard situations. Which include the following:

Sewage backups
Crime scene residues
Suicide/death accidents
Homicide cleanups
Blood cleanup
Accident cleanup
Hoarding scenes
Animal waste/remains
Chemical spills
Tear gas cleanup
Meth lab cleanup

Any biohazard situation requires immediate attention!

SERVPRO of Lebanon/Hanover/Littleton is available to you 24 hours a day at 603-298-6942.

Give us a call and let us handle it for you!

Does your business or home need a fresh start?

11/14/2018 (Permalink)

A fresh start for the holidays!!

With Thanksgiving and Christmas right around the corner,Most of us are thinking about end of year numbers or all of the things that need to be done for the upcoming holidays! Whether you're a business or a stressed out homeowner,Let SERVPRO of Lebanon/Hanover/Littleton help!

As commercial cleaning experts, the staff members at SERVPRO of Lebanon/hanover/Littleton are qualified and experienced in techniques designed to make your office or property look as good as new. We can handle a number of different jobs or sites including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotels/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-.Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Many companies have cleaning crews to handle the day-to-day cleaning of your business. However, some jobs require special equipment and techniques to fully tackle and get the job done!

Maybe it's time to get the duct work inspected or cleaned,Over time, air units can circulate pollen, dust, dirt, and debris which your employees and customers breathe. SERVPRO can do a thorough cleaning of the ducts and tackle odors and mold and keep your system running in tip top shape.

Or maybe you're a homeowner that just doesn't have the time to deep clean your carpets and curtains or blinds before the Holiday company appears and they need some sprucing up! SERVPRO can do all of these things and more..

A deep cleaning will do wonders for the image and smell of your business or home.

So give SERVPRO of Lebanon/Hanover/Littleton a call at 603-298-6942 to schedule a fresh start for the Holiday season.

For more info on all of the cleaning services that SERVPRO has to offer Click Here

Be prepared when disaster strikes!

10/29/2018 (Permalink)

Emergency Ready Profile

Be Prepared with the SERVPRO Emergency Readiness Program!

The SERVPRO Emergency Ready Profile (ERP) will help ensure you are “Ready for whatever happens”

In the event of an emergency, the SERVPRO Emergency Readiness Profile,
can help minimize business interruption by having an immediate plan of action in place for your facility.

Disasters and emergencies always strike without warning. Preparation is an important key for making it through any size disasters. It is best to plan ahead before any disasters strikes.

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your

The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut- off valve locations and priority areas.

The ERP also establishes SERVPRO of Lebanon/Hanover/Littleton as your disaster mitigation and restoration provider. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO Ready App, this information is stored electronically and can be accessed using your
mobile device, making help just a few clicks away.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood.

Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don't wait until disaster strikes.

Faster To Any Size Disaster

10/29/2018 (Permalink)

Here To Help!

24 Hour Emergency Service!


Damage of any kind to your business; especially fire or water damage, can be stressful for owners, property managers, employees and tenants.
Property damage, equipment damage, document loss and temporary business closure are just some of the concerns you may experience.
Timely response and thorough mitigation can alleviate these concerns.

The first 24 hours can make the difference between restoring versus replacing your business property and belongings. SERVPRO of Lebanon/Hanover/Littleton 1-4-8 Service Response Guidelines can prevent Fire/Water damage from creating long term problems.

1 - Within 1 hour from notice of loss, a SERVPRO of Lebanon/Hanover/Littleton Professional contacts you to arrange for

4 - Within 4 hours of loss notification, a SERVPRO of Lebanon/Hanover/Littleton professional is on-site to start mitigation services.

8 - Within 8 business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.

**Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Have Questions about Fire, Smoke, or Water Damage? Call Us Today - (603) 298-6942.

HELP My basement is flooded.

10/29/2018 (Permalink)

Flooded Basement

What are some of the things that SERVPRO can do when I have a flood in my basement?

  • Flooded Basement dry Out
  • Pump Deep Water
  • Carpet Water removal
  • Moisture Test walls
  • Set up Drying Equipment
  • Apply Antimicrobials
  • Test Drying Complete

Even if you have an unfinished basement, leaving water or moisture can cause damage to the rest of the structure.

Imagine the condensation that could happen when it's 90* outside. The concrete or cement blocks used to construct basements are susceptible to mold growth as well as odor.

Imagine all of the exposed framing.

Framing lumber does and will absorb moisture and thus, grow mold. The metal framing ties may not be porous enough for mold growth; but they will corrode.

How about the plumbing and wiring?

Again, any metal parts can and most likely will corrode with excess moisture in the air.

The insulation! Perfect for mold growth!

So the takeaway here is,Always remove excess water,dry quickly and apply appropriate antimicrobials.

If you have a flooding situation, SERVPRO of Lebanon/Hanover/Littleton are prepared and ready! Call 603-298-6942 24hours a day, 365 days a year!

Got Mold? Call SERVPRO!

10/29/2018 (Permalink)

Got Mold?

Mold can grow under multiple conditions present in our buildings every day.

Moisture, however, is the foremost factor that causes mold growth.

Mold spores live and grow through moisture and high levels of humidity. If these conditions are not addressed immediately - within 48 hours, mold will continue to return.

These fungi can also produce a musty odor. We specialize in water and mold mitigation and restoration. Our advanced mold remediation equipment and restoration processes help to detect and handle the source of the water problem.

Each mold infestation requires a particular solution.

Our highly trained professionals use an exacting system of inspection, assessment, containment, air filtration, removing mold infested materials, disinfecting, and cleaning your belongings.

We can perform various types of minor and major repairs. To save our customers stress, time and costs expense, SERVPRO can handle the entire mold remediation service.
We can handle the initial damage mitigation and the rebuilding, including sanitizing and deodorizing of all affected areas. Our AMRT, Applied Microbial Remediation Technicians are,IICRC certified, with advanced corporate and franchise training. We are also experienced in dealing with your insurance company, and we can assist you in these matters if applicable. We can even assist you with your paperwork for your claim.

Call SERVPRO of Lebanon/Hanover/Littleton with any questions that you may have. We are available with 24-hour emergency service – including holidays. We are locally owned and operated, which means when you call us, we can respond quickly with the help that you need. Don't try to tackle a mold situation yourself call the pros at SERVPRO. (603) 298-6942.

SERVPRO is there for Commercial/Large Loss Restorations!

10/29/2018 (Permalink)

Commercial Large Loss


This term refers to commercial buildings, schools, nursing homes, multi-unit buildings and can even mean residential property if it is of a usually large size. It includes events such as fire, smoke, burst
pipes, heating unit puff-backs, biological occurrences such as bodily fluids, sewer back-ups mold/growth infestation; odor problems and even
animal invasions or inhabitants.

We understand how overwhelming everything can seem in a time of crisis. SERVPRO of Lebanon/Hanover/Littleton is here for you with trained technicians to make it "Like it never even happened."

Commercial/Large Loss Restoration Services Include:

  • Securing the building/facility
  • Temporary utility services (Power, Lights, Heating, Plumbing)
  • Debris removal
  • Complete or partial pack-out of electronics, belongings, documents, equipment, etc. as required.
  • Water extraction and drying/ dehumidification.
  • Structure and content cleaning
  • Deodorization, disinfection, and odor removal
  • Repairs and reconstruction

Restoration Process:

Once the emergency is dealt with; damaged materials removed, content protected, packed and stowed and the drying equipment installed, we move onto the restoration phase. This is where we work with insurance adjusters, specialty tradespeople, owners, and property managers to identify the necessary repairs, develop a scope of work and estimate
the costs.

Estimating Process:

The estimating process is actually a fairly smooth process because SERVPRO of Lebanon/Hanover/Littleton, Insurance adjusters and many tradespeople use the industry standard software, Xactimate, which provides pricing, calculating formulas and concise descriptions that
define the materials and services with each line item. This insures everyone is "comparing apples to apples".

Because time is critical in protection materials and content, you want to hire a company that is experienced, knowledgeable and equipped to
do necessary work. Quickly and correctly. Thus, getting your company/facility/business back up and running with the least interruption.

That company is SERVPRO of Lebanon/Hanover/Littleton

To find out more about SERVPRO of Lebanon/Hanover/Littleton Commercial/Large Loss Services Click Here.

Why SERVPRO? Because SERVPRO Cares

10/29/2018 (Permalink)


Take Precautions against Harmful Mold!

Cold weather is upon us! The time of year where we all batten down the hatches to stay warm. While you're preparing your home for the cold months ahead, Check for any hidden moisture or suspicious growths that may be lurking before you close it all in with you.

SERVPRO of Lebanon/Hanover/Littleton professionals handle water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has
sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture
problem in the building, it is important to be alert for:

  • The presence of visible mold
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused.
  • Undetected mold growth
  • Excessive humidity

If you think you might have a mold problem, call SERVPRO of Lebanon/Hanover/Littleton at 603.298.6942 in the Upper Valley and
surrounding area, or 603.444.7900 for the Littleton surrounding areas. Our service technicians are trained in mold remediation and
will examine the structure for any visible signs of mold growth. In the event mold is found, we can determine the best route for remediation.


SERVPRO of Lebanon/Hanover/Littleton cares about proper restoration of your structure. In most water damage situations excessive mold
growth is not a problem and SERVPRO of Lebanon/Hanover/Littleton can
safely restore your building to preloss condition. The need to address the presence of mold can only be determined by an on-site,
indoor environmental inspection.

To learn more about mold remediation Click Here