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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

Puffback Concerns and Prevention

10/27/2021 (Permalink)

The cold has arrived here in the Northeast and that means a lot of our furnaces will be in use in no time. If you haven't already done it; scheduling a maintenance checkup for your furnace is a great place to start.

Prevention is the first step to preventing Puffback

Oil furnace puff back is a messy and potentially dangerous event in which smoke and soot are released into the furnace.

Puff backs often result in oily black "webs" of soot being distributed throughout the house, requiring extensive cleaning and sometimes professional restoration to clean up.


To better understand puff backs you should know what causes them and how they can be prevented.


Puff Backs

  • Puff backs occur when an oil-burning furnace doesn't ignite when it should.
  • Oil vapors build up in the ignition chamber, causing an explosion when the igniter finally triggers. The explosion blows soot and other debris through the furnace's exhaust system and into the heating system, which carries it into the house.
  • If the furnace is connected to a forced air heating system, the ducts can carry the puff back to every room of the house with an open vent.

Causes

  • The most common causes of the presence of this un-burned heating oil fuel are various sources of improper oil burner operation that leaves incompletely-burned heating oil at the end of one or more on-off cycles of the oil burner.
  • This can be caused by leaks in the oil system, bubbles in the oil line which expand and press oil out of the oil burner nozzle, the shutdown valve on the oil burner nozzle not working properly or a clog in the nozzle.
  • Each of these problems can result in oil leaking out of the nozzle and into the combustion chamber when it isn't in operation. Oil will accumulate in the chamber until it finally ignites with a puff back explosion.

Warning Signs

  • Most oil-burning furnaces in danger of having a puff back give off warning signs that should indicate a problem with the furnace.
  • Black soot on the furnace, walls or ceiling indicate that oil is burning improperly in the furnace and is leaking out of the unit.
  • Noises such as those made by the combustion chamber while it is burning may continue after the furnace has stopped, indicating that something is still burning within the furnace even though it shouldn't be.
  • Noises at the beginning of the burn cycle, such as a puff or bang, also indicate that unburned oil has pooled and ignited.

Preventing Puff Backs 

  • Preventing puff backs in oil-burning furnaces is largely a matter of performing regular maintenance on the furnace to keep it in proper operating condition.
  • Oil-burning appliances should be cleaned and serviced once per year, ensuring that the service person opens the unit and inspects it for signs of problems or damage.
  • Inspect the furnace periodically for signs of oil leaks, paying attention to any odd smells or soot in the furnace room.
  • You should also look for debris in the flue vent connector which could also be a sign of problems with the furnace.

Yearly maintenance by a professional can give you peace of mind and keep your oil furnace running smoothly and safely.

If you have any puffback questions, give us a call today at 603-298-6942.

Mold and the effects it can have on your home

10/18/2021 (Permalink)

picture of hallway carpet peeled back exposing mold on the floor MOLD in your home

Mold is one of those things that seems to creep up just about everywhere!

That's because mold IS everywhere.

Mold spores are in the air and they're just looking for a nice damp area to land and grow. Mold likes those nice quiet dark areas that we as home owners don't check very often.

Most people know that household mold can be bad for your health, and it makes an unsightly and bad-smelling mess, but did you know it can cause serious damage to the home, as well? Dealing with household mold quickly, prevents further damage to your home!

Mold damage to household materials and how it affects structures:

Mold feeds on organic materials, such as wood, paper, many fabrics, and even some types of glue. It literally eats away at these materials, causing them to rot and fall apart.

Mold can eat away at materials like wallpaper, drywall, carpet, wooden studs in walls, ceiling tiles, floorboards, and other structures inside the home.

If mold is left to it's own devices, it can lead to rot and literally destroy drywall, wood, ceilings.

Of course, it takes a while to reach that point.

Your house is not going to fall down around you as soon as mold begins to grow in it. Many materials in the home quickly become damaged beyond the point of repair, though, and in time, a home can be completely destroyed by mold growth.

Mold In Heating, Ventilation And Air Conditioning Systems:

Mold can sometimes be found in your heating and air condition systems! This can lead to mold spores being blown throughout your home and can lead to mold growth in your duct work.

For this reason, the FEMA recommends against turning on your heating or air conditioning if you think there might be mold in your HVAC system.

Have the system inspected, and cleaned if necessary, before turning it on in order to prevent greater mold damage to your home.

Note that the Environmental Protection Agency recommends having a professional clean your HVAC ducts, if you do find mold in them, to make sure the job is done correctly and safely.

Each mold infestation requires a particular solution. Our highly trained professionals use an exacting system of inspection, assessment, containment, air filtration, removing mold infested materials, disinfecting, and cleaning your belongings.

We can perform various types of minor and major repairs. To save our customers stress, time and costs expense, SERVPRO can handle the entire mold remediation service. We can handle the initial damage mitigation and the rebuilding, including sanitizing and deodorizing of all affected areas.

Our AMRT, Applied Microbial Remediation Technicians, are IICRC CERTIFIED, with advanced corporate and franchise training.

We are also experienced in dealing with your insurance company, and we can assist you in these matters if applicable. We can even assist you with your paperwork for your claim.

Call SERVPRO of Lebanon/Hanover/Littleton with any questions that you may have. We are locally owned and operated, we will respond quickly with the help that you need. Call us at (603) 298-6942.

Does your business or home need a refresher before the Winter and holiday season is upon us?

10/13/2021 (Permalink)

With Thanksgiving and Christmas right around the corner, Most of us are thinking about end of year numbers or all of the things that need to be done for the upcoming holidays!

Between the maintenance of your home and the projects that you have to tend to, who has time to deep clean your home?

Whether you're a business or a stressed out homeowner, Let SERVPRO of Lebanon/Hanover/Littleton help!

As commercial cleaning experts, the staff members at SERVPRO of Lebanon/Hanover/Littleton are qualified and experienced in techniques designed to make your office or property look as good as new.

We can handle a number of different jobs or sites including: 

Big and Small Office Buildings

  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotels/Motels

Big and Small Retail Stores

  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Government/Military
  • Manufacturing & Industrial

Many companies have cleaning crews to handle the day-to-day cleaning of your business. However, some jobs require special equipment and techniques to fully tackle and get the job done!

Maybe it's time to get the duct work inspected or cleaned, Over time, air units can circulate pollen, dust, dirt, and debris which your employees and customers breathe. SERVPRO can do a thorough cleaning of the ducts and tackle odors and mold and keep your system running in tip top shape.

Or, maybe you're a homeowner that just doesn't have the time to deep clean your carpets and curtains or blinds before the Holiday company appears and they need some sprucing up!

SERVPRO can do all of these things and more..

A deep cleaning will do wonders for the image and smell of your business or home.

So give SERVPRO of Lebanon/Hanover/Littleton a call at 603-298-6942 to schedule a fresh start for the Holiday season.

Spring Cleaning Tips!

3/3/2021 (Permalink)

Spring Cleaning Tips!

With Spring being right around the corner, Spring cleaning is probably on your mind. Whether you just need to freshen up your home after a long winter or maybe you're thinking about doing some cleaning out. Here are some tips to get you started!

Remove water stains with lemon for a natural faucet fix.

This spring, make faucets clean and sparkly by rubbing a lemon half on the water stains. The citric acid helps remove hard water marks. Then, use the other half of the lemon for our next tip.

Clean your microwave by heating lemon juice and rinds in water.

Cut a lemon into halves, squeeze the juice into 1/2 cup of water and drop the rinds into the mixture. Microwave for three minutes and let it stand for five minutes without opening the door. The trapped steam will loosen the grime, so you can wipe the microwave clean with less elbow grease.

Use white vinegar to beat shower head buildup.

Looking for more natural ways to clean your bathroom? Vinegar can dissolve the mineral deposits accumulate in showerheads over time, causing reduced pressure and water flow. Fill a plastic bag with white vinegar, secure it over the showerhead with a rubber band and leave it overnight to get rid of buildup. Just be sure to run the shower before you hop in, or you risk smelling like vinegar all day.

Use newspaper to clean dirty windows and mirrors.

Mix ¼ cup of white vinegar, 2 cups of water and 2 teaspoons of liquid soap into a spray bottle. Spray the mixture onto the glass and scrub with newspaper for a streak-free window or mirror. The ink acts as a mild abrasive and allows you to make use of old newspapers.

Place a wet dryer sheet on your ceramic stovetop to remove burnt-on residue.

Dryer sheets are non-abrasive and a great way to remove burnt-on food from your stove. Place the wet dryer sheet on your stovetop at least 15 minutes before rubbing the gunk away.

Clean your grill with an onion.

Get your grill cleaned up and ready for the warm weather. First, heat it up and spray some white vinegar onto the grates to help loosen the residue. Then, scrub the area firmly using half an onion. The acid from the onion will rid your grill of any leftover remnants.

Know your couch or rug before cleaning it.

Don’t ruin your upholstered furniture by using the wrong cleaner. Not all manufacturer labels state what type of solvent to use. Familiarize yourself with the cleaning codes below.

Upholstery Cleaning Labels:

  1. W: Use water-based cleaning solutions.
  2. S: Use dry-cleaning solvents. Do not saturate. Do not use water.
  3. S-W: Use water-based cleaners or dry-cleaning solvents.
  4. X: Use a vacuum or brush only.

Use a window squeegee to scrape pet hair from your carpet or rug.

The rubber edge of the squeegee is a great tool for gripping and removing pet hair from your rug. Use a firm grip and make sure to clean up the excess hair as you go. Finish by running the vacuum to catch any hair still on the surface.

And don't forget that SERVPRO of Lebanon/Hanover/Littleton is here to help you with all of your spring cleaning needs! Just give us a call at 603-298-6942.

Certified: SERVPRO Cleaned – a defensive cleaning program

1/11/2021 (Permalink)

 Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique

3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Lebanon/Hanover/Littleton today at 603-298-6942 for your  Certified: SERVPRO Cleaned consultation.

Because time matters when a disaster occurs

11/11/2020 (Permalink)

picture of SERVPRO vehicles in driveway Faster to any size disaster!

Why SERVPRO? Because we are Faster To Any Size Disaster and we are a 24 Hour Emergency Service!

Disasters don't happen when it's convenient, but you can rely on us to get there because of our service response guidelines!

To learn more about our guidelines and why we're faster to any size disaster, check out our guidelines below.


SERVICE RESPONSE GUIDELINES

Damage of any kind to your business; especially fire or water damage, can be stressful for owners, property managers, employees and tenants.

Property damage, equipment damage, document loss and temporary business closure are just some of the concerns you may experience. Timely response and thorough mitigation can alleviate these concerns.

The first 24 hours can make the difference between restoring versus replacing your business property and belongings.

SERVPRO of Lebanon/Hanover/Littleton 1-4-8 Service Response Guidelines can prevent Fire/Water damage from creating long term problems.

1 - Within 1 hour from notice of loss, a SERVPRO of Lebanon/Hanover/Littleton Professional contacts you to arrange for services.

4 - Within 4 hours of loss notification, a SERVPRO of Lebanon/Hanover/Littleton professional is on-site to start mitigation services.

8 - Within 8 business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.


**Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Have Questions about Fire, Smoke, or Water Damage? 
Call Us Today at (603) 298-6942 or check out our website 

"Like it never even happened."

There is so much more to SERVPRO services than you may think!

10/14/2020 (Permalink)

When you think of SERVPRO, you probably think of Water, Fire and Mold. There is so much more that SERVPRO can do!

Did you know that SERVPRO also handles biohazard situations?

Crime scene cleanup being one of them. Here are some crime scene cleanup facts!

Crime scene cleanup is a term applied to forensic cleanup of blood, bodily fluids, and other potentially infectious materials.

CTS decon is a market within the cleaning industry, and it involves cleaning up dangerous material.

It is also referred to as biohazard remediation, and forensic cleanup, because crime scenes are only a portion of the situations in which biohazard cleaning is needed.

Incidents which may require this type of cleanup include accidents, suicide, homicides, and decomposition after unattended death.

This could mean the biologically contaminated scene of a violent death (homicide, suicide or accidental), the chemically contaminated scene of a methamphetamine lab, or the residues left from a crime scene.

Crime-scene cleaners come in and restore the scene to its pre-incident state, also known as remediation.

Some of the cleaning services include:

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

After the police have completed processing a crime or accident scene, the cleaning and restoring can begin.

SERVPRO of Lebanon/Hanover/Littleton will respond immediately with a crew that follows OSHA and EPA protocols and is specially trained and equipped to safely clean crime scenes.

If you find yourself in need of this service and need some help with the cleanup, call 603-298-6942.

"Like it never even happened."

Supporting Small Businesses

10/12/2020 (Permalink)

picture of storefront with green sign with elephant on it Supporting small businesses

Here at SERVPRO we take pride in supporting large and small businesses.

Recently we were made aware of a small business that we have worked with on multiple occasions has just been made a Top Women Led Businesses of the year!

Chang Thai Cafe in Littleton, N.H. has been a part of the Littleton area small businesses for a few years now and we like to see that they are flourishing in these trying times. Emshika Alberini and her amazing staff were a pleasure to work with!

SERVPRO will always be there to support your business and its needs;  LARGE OR SMALL.

Not only do we do,

-Fire remediation

-Mold remediation

-Water damage clean up and remediation

But we also take care of not so emergency based services such as:

-Carpet cleaning

-Full office/ room deep cleaning

-COVID-19 Cleaning

-Basement cleaning 

-Lead removal

-Biohazard cleaning

It’s not always easy when things go wrong but you can feel secure in knowing that SERVPRO is here to help you.

We are a crew  that genuinely cares and is trained to make sure your home or business is safe and taken care of. We are open and available 24 hours a day, 7 days a week, 365 days a year.

With SERVPRO you can have a piece of mind knowing that no matter how big or small the loss is we are there to help work with your insurance agency or you directly to quickly and safely ensure things get back to normal.

We will schedule an appointment and once a full scope of the damage is done, we will provide you a free estimate so you there are no surprise charges and costs. Don’t be scared to reach out and schedule an appointment with our project manager today!

"Like it never even happened."

Lending a helping hand

10/9/2020 (Permalink)

picture of four women in front of table of donated items David's House

SERVPRO of Lebanon/Hanover/Littleton is more than just a restoration/mitigation company!

We take every opportunity that we can to help our community when they are in need.

We strive to be the very best that we can be, and sometimes that has nothing to do with a job. When we see there is a need within our community, we do all that we can to help out.

We are all in this together!

We are fortunate to live in a community that feels the same way as we do.

We are very fortunate to have David's House in our community and they really look to volunteers and donations as much as they can.

David’s House is the dream of a little boy named David Cyr who passed away in 1984 after a long struggle with acute lymphocytic leukemia. David's parents realized the need for families to be able to be close to their loved ones while receiving treatments.

David’s House is a grassroots organization that does not receive state or federal funding; because of the support they receive from our community, they are able to provide support for families 365 days/year without ever charging any fees.

Since January 20th, 1986, over 15,300 families from 42 states, 2 US territories, and 28 countries have called David’s House their home-away-from-
home. Countless others have used the house on a day-guest basis–for a shower, a nap, a meal, or any other service we provide apart from an overnight room.

They provide so much more than a bed to sleep in, a kitchen to eat in, and quiet areas to find respite in – They are a safe, peaceful, home environment filled with compassionate staff and volunteers, and they foster connections among families that can result in lifelong friendships and support networks.

We partnered up with some phenomenal local businesses to gather and donate much needed items. Our fellow businesses did not disappoint!

We we're able to donate everything from cleaning supplies, food, ppe equipment, personal care items and so much more!

We would like to thank all of the businesses that went out of their way to help us realize this mission!

Robert Alvarenga, D.M.D of West Lebanon
Koffee Kup Bakery
Courtyard Marriott, Lebanon
Walmart of Lebanon and Claremont
Mascoma Dental Associates
Bruce Feldstein, D.D.S. of West Lebanon
Best Western of Lebanon
Joe Kravitz D.D.S.
Price Chopper of Lebanon and West Lebanon
Shaws of Lebanon
Hannafords of Lebanon and Claremont
BJ's Wholesale of West Lebanon
Home Depot of Lebanon and Claremont
Just Kids Pediatrics of Norwich
Hilton Garden Inn of Lebanon
Keene Medical of Lebanon.

If you are interested in learning more about David's House or would like to donate, follow this link: David's House

Helping whenever we can, makes a community strong!

10/2/2020 (Permalink)

SERVPRO here to help picture with green stormy background Helping Hands

Helping whenever we can, makes a community strong!

SERVPRO of Lebanon/Hanover/Littleton is prepared and ready to help with your Covid-19 proactive cleaning!

Our SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection as long as there is no active known threat of COVID-19 contamination or exposure.

We have had the honor of donating our services to local first responders and police stations in order to keep them safe and available for the emergency situations that they encounter on a daily basis!

The Lebanon Police department reached out to us in a wonderful letter of thanks, and we appreciate everything that they do for us all!

"The Lebanon Police department would like to thank you for donating your services for cleaning and disinfecting our departments cruisers. We are incredibly thankful for all of those who support our department. Please accept our deepest gratitude and appreciation for your generosity" Sincerely Richard Mello, Chief of Police.

The Hanover Police and Fire department reached out to us as well in a letter of thanks.

"On behalf of the Hanover Fire Department, I want to thank you and your staff for volunteering to sanitize all of our fire apparatus. Ramon and his staff were very professional, thorough and always complied with our safety procedures. Your support during these trying times is greatly appreciated and we are fortunate to live in such a thoughtful community. Sincerely, Martin McMillan, Fire Chief."

Staying connected in the community during these troubled times is so important and is the SERVPRO way!

"Like it never even happened."
https://www.SERVPROlebanonhanoverlittleton.com/

Thank you for a job well done!

3/9/2020 (Permalink)

girl in white coveralls holding face mask while covered in soot It's a dirty job, but someone's gotta do it!

It's a dirty job, but someone has to do it!

We are grateful to have a production team that does it all with a smile. This industry allows us to help people through some very difficult times and there is no better satisfaction than a job well done and a smile on our clients face!

Here are some kind words from our clients..

J.H. from West Lebanon, N.H. 

Thank you so much Stephan. You guys were great to come out on such short notice. You truly saved the night and the weekend! The cellar
looks cleaner than it has in a long time! I hope you and you family have a wonderful new year. Hopefully we won’t need your emergency services but if we do we certainly know who to turn to!

C.F. from Claremont, N.H.

I was very pleased with your service for cleaning up my boiler room and attic space and would be happy to recommend you to others. I enjoyed working with the two young men who did my job. It was much less stressful than I expected. Thank you.

K.G. from West Lebanon

We sustained flooding from the ditch next to our house. It backed into our basement and we had approximately 6" of water in our basement! For
nine years my husband and I were in the property & casualty insurance business in the Lakes Region of NH. So many times we would connect our clients with SERVPRO for mitigation of water/flood/fire damage but never for ourselves! This time was our turn to call upon the
professionals, we definitely needed help! When I discovered the disaster looming in our basement, without hesitation I called SERVPRO!
Matt returned the initial call (after hours) and said he would put together a quote for me with the information I had given him. The next
day we confirmed, also that the water had receded! Hurray! I said let's move forward, we have no choice! The following day Ramon and TJ
arrived and after signing a couple of documents to proceed, Ramon the Senior Rep provided me with information of all they were going to do
and placed all the equipment indicated on the quote that Matt gave me. Ramon and TJ were extremely polite, professional, friendly and with
such a positive attitude for all the situations that they find themselves dealing with each and every day, is refreshing and amazingly unbelievable! God bless them!

Thank you to our amazing Production team for all that you do and doing it with SERVPRO pride!

Are you considering selling your home?

1/13/2020 (Permalink)

picture of a man sweeping the floor Clean up!

Are you considering selling your home?

When you are thinking about putting your house on the market; deep cleaning your home is a great first step. Having a freshly cleaned home, free of odors makes it more appealing to the potential buyer. Checking all areas of your home for water leaks, mold and potential problem areas is a great start.

Life happens. Kids spill drinks, pets have accidents and homes get dirty.

SERVPRO of Lebanon/Hanover/Littleton has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you or the family that purchases your home.

SERVPRO of Lebanon/Hanover/Littleton specializes in general cleaning, carpet cleaning, deodorization, odor removal and more.

The crew will wipe walls, ceilings, trim, lights, cabinets and anything you want us to clean. We can clean out your duct system, professionally clean carpets, upholstery and drapes.

Did you run into a problem with the inspection of your home? SERVPRO of Lebanon/Hanover/Littleton specializes in mold remediation as well as water remediation!

For a more comprehensive list of cleaning services, follow this link: Cleaning Services

Give our office a call today at 603-298-6942 to get your cleaning estimate scheduled.

Why SERVPRO? Time matters!

11/11/2019 (Permalink)

bright green servpro van parked in front of a home Faster To Any Size Disaster

Because disasters don't happen when it's convenient or during working hours only!

Disasters occur in a moment and usually at the worse possible time. What needs to happen in the case of a disaster is ACTION. SERVPRO knows just how important it is to respond to a disaster in a timely manner.

Let's take a look at just how quickly water damage can turn into a disaster.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Lebanon/Hanover/Littleton is here for you when you need them! 24 hours a day, 365 days a year! Give us a call at 603-298-6942.

Demolition and Reconstruction Services

10/30/2019 (Permalink)

man kneeling while tearing up damaged flooring Deconstruction and Reconstructive Services all in one!

Demolition is underway at this home! This home suffered a significant water leak and we are in the beginning stages of removing the ceiling and insulation and flooring.

Water leaks can be disastrous for home and business owners! Water spreads quickly and causes a lot of damage. Being vigilant and checking for leaks regularly is imperative.

Did you know that SERVPRO of Lebanon/Hanover/Littleton also offers reconstructive services?

We believe that having one point of contact throughout an already stressful time is important, getting to know the team that will be working with you for some time can be comforting.

We have highly trained professionals that will be with you from the first call to the completed job, because here at SERVPRO we understand what you're going through and we care.

Like it never even happened.

How do I choose a restoration Company?

10/14/2019 (Permalink)

bright orange and green SERVPRO sign with black lettering on it Why should I choose SERVPRO?

We hope to never have to deal with a burst pipe, flooded basement or other water damage in our home or buildings.

Unfortunately; sooner or later it happens to us all.

 Here are some helpful tips for choosing the right commercial restoration company.

  1. Check for certification: IICRC promotes high standards, ethics, advance communication and technical proficiency amongst restoration services. All SERVPRO franchises are IICRC certified.
  2. The more services the better: Ideally, you should choose a restoration company that not only offers water damage restoration services but also provides other services such as mold damage remediation. Mold remediation is an important part of restoration work and any reputable restoration company should provide this service.
  3. Emergency services: The key to effective restoration after water damage is a quick response. It is important to look for a water damage restoration company that is operational 24/7 and provides emergency services. Water damage can strike at any moment without warning.

SERVPRO of Lebanon/Hanover/Littleton also offers reconstructive services. It's our goal to be with you from start to finish.

For more information about our services give us a call today at 603-298-6942.

Skyler Says..Do you need help?

10/14/2019 (Permalink)

young girl kneeling in room that is under reconstruction Post Construction clean up

Skyler Says..

Are you renovating your home? Having trouble with the cleanup?

When the remodel is done, you're left with a beautiful brand new space that is covered with a layer of construction dust that is nearly impossible to get rid of on your own.

If you’ve ever tried to clean up sheet rock dust or the fine sawdust left from the finish work, you know it’s easier to fit a square peg in a round hole. It seems impossible to sweep, wipe, or vacuum post construction dust without simple stirring it up and re-spreading. We have the solution and the tools to make it shine!

Like it never even happened

It's the little things that count

10/14/2019 (Permalink)

pic of feet covered in protective booties on carpeted floor It's the little things that count

It's the little things..

SERVPRO of Lebanon/Hanover/Littleton knows that it's the little things that count.

We realize that when you call us; it's because you need our help. It's our mission to not only make it "Like it never even happened" but to ensure that we never add to your stress.

Our homes are our castles and should be treated as such! SERVPRO technicians will always treat you and your home or business with the utmost respect and care that it deserves. You can count on us to be with you every step of the way.

Like it never even happened 

https://www.SERVPROlebanonhanoverlittleton.com/

We LOVE hearing from our customers!!

10/11/2019 (Permalink)

closeup of mans face in hazmat suit SERVPRO is here for you!

We always love to hear back from our customers and appreciate it so much when we do!

Dear Sam and Crew------ As you know so well, having a fire is a traumatic event, even one as small as mine.---- But I hope you know that if that is your challenge, no one can help solve the wounds like SERVPRO, especially if you have Sam at the helm of a great crew. Sam, you've been amazing. Your knowledge, skill and focus have been an inspiration. I always felt that you listened, you cared, you acted.--- I love your unique approach to life --- The Frosting on the Cake.-- You truly make a difference. Thank you all for the great work you did to exceed your deadline. I am delighted -- But I will miss you. Strange?!! Keep up the great work. Cheers to Matt, too! Susan Hastings Hanover, N.H.

Thank you for this difficult task! I really appreciate the hard work and thoughtful help Ramon provided.

F.E. Littleton, N.H.

Staying Connected is the SERVPRO way!

10/7/2019 (Permalink)

compilation photo of people at fall festival Staying connected with our community

Staying Connected with our community is the SERVPRO of Lebanon/Hanover/Littleton's way!

As a local business, we feel that it's extremely important to be active within our communities, and to take any opportunity that we can to help and support other local businesses as well as local charities through event sponsorship's, donations and drives.

Here are some of the fun things we've been honored to be a part of this year.

  • CHaD HERO Half Marathon
  • New Teacher Welcome Bags for SAU#6
  • 25th Annual West Newbury Firefighters Association Benefit Golf Tournament
  • 28th Annual Lebanon Police Department'Child Health and Community Programs Golf Tournament
  • 27th Annual Jim Wechsler Memorial Golf Classic
  • Lebanon NH Police Department 3-on-3 Basketball Tournament
  • Children's Scholarship Event Cookout

We look forward to many more years of staying connected with our communities and neighbors!

Biohazard clean up is serious business!

3/4/2019 (Permalink)

We have quite a lot of large facilities in the Upper Valley. From hospitals to supermarkets and manufacturing businesses.

One thing they all have in common is that they use hazardous chemicals. Whether it's a cleaning product or a chemical used in the manufacturing process; exposure to biohazard or chemical contaminants can pose serious health consequences!

SERVPRO of Lebanon / Hanover / Littleton is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

We provide cleanup and recovery services for many different biohazard situations. Which include the following:

Sewage backups
Crime scene residues
Suicide/death accidents
Homicide cleanups
Blood cleanup
Accident cleanup
Hoarding scenes
Animal waste/remains
Chemical spills
Tear gas cleanup
Meth lab cleanup

Any biohazard situation requires immediate attention!


SERVPRO of Lebanon/Hanover/Littleton is available to you 24 hours a day at 603-298-6942.

Give us a call and let us handle it for you!

Does your business or home need a fresh start?

11/14/2018 (Permalink)

With Thanksgiving and Christmas right around the corner,Most of us are thinking about end of year numbers or all of the things that need to be done for the upcoming holidays! Whether you're a business or a stressed out homeowner,Let SERVPRO of Lebanon/Hanover/Littleton help!

As commercial cleaning experts, the staff members at SERVPRO of Lebanon/hanover/Littleton are qualified and experienced in techniques designed to make your office or property look as good as new. We can handle a number of different jobs or sites including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotels/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-.Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Many companies have cleaning crews to handle the day-to-day cleaning of your business. However, some jobs require special equipment and techniques to fully tackle and get the job done!

Maybe it's time to get the duct work inspected or cleaned,Over time, air units can circulate pollen, dust, dirt, and debris which your employees and customers breathe. SERVPRO can do a thorough cleaning of the ducts and tackle odors and mold and keep your system running in tip top shape.

Or maybe you're a homeowner that just doesn't have the time to deep clean your carpets and curtains or blinds before the Holiday company appears and they need some sprucing up! SERVPRO can do all of these things and more..

A deep cleaning will do wonders for the image and smell of your business or home.

So give SERVPRO of Lebanon/Hanover/Littleton a call at 603-298-6942 to schedule a fresh start for the Holiday season.

For more info on all of the cleaning services that SERVPRO has to offer Click Here

Be prepared when disaster strikes!

10/29/2018 (Permalink)

Emergency Ready Profile

Be Prepared with the SERVPRO Emergency Readiness Program!

The SERVPRO Emergency Ready Profile (ERP) will help ensure you are “Ready for whatever happens”

In the event of an emergency, the SERVPRO Emergency Readiness Profile,
can help minimize business interruption by having an immediate plan of action in place for your facility.

Disasters and emergencies always strike without warning. Preparation is an important key for making it through any size disasters. It is best to plan ahead before any disasters strikes.

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your
facility.

The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut- off valve locations and priority areas.

The ERP also establishes SERVPRO of Lebanon/Hanover/Littleton as your disaster mitigation and restoration provider. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO Ready App, this information is stored electronically and can be accessed using your
mobile device, making help just a few clicks away.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood.

Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don't wait until disaster strikes.

Faster To Any Size Disaster

10/29/2018 (Permalink)

Here To Help!

24 Hour Emergency Service!

SERVICE RESPONSE GUIDELINES

Damage of any kind to your business; especially fire or water damage, can be stressful for owners, property managers, employees and tenants.
Property damage, equipment damage, document loss and temporary business closure are just some of the concerns you may experience.
Timely response and thorough mitigation can alleviate these concerns.

The first 24 hours can make the difference between restoring versus replacing your business property and belongings. SERVPRO of Lebanon/Hanover/Littleton 1-4-8 Service Response Guidelines can prevent Fire/Water damage from creating long term problems.

1 - Within 1 hour from notice of loss, a SERVPRO of Lebanon/Hanover/Littleton Professional contacts you to arrange for
services.

4 - Within 4 hours of loss notification, a SERVPRO of Lebanon/Hanover/Littleton professional is on-site to start mitigation services.


8 - Within 8 business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.

**Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Have Questions about Fire, Smoke, or Water Damage? Call Us Today - (603) 298-6942.

HELP My basement is flooded.

10/29/2018 (Permalink)

Flooded Basement

What are some of the things that SERVPRO can do when I have a flood in my basement?

  • Flooded Basement dry Out
  • Pump Deep Water
  • Carpet Water removal
  • Moisture Test walls
  • Set up Drying Equipment
  • Apply Antimicrobials
  • Test Drying Complete

Even if you have an unfinished basement, leaving water or moisture can cause damage to the rest of the structure.

Imagine the condensation that could happen when it's 90* outside. The concrete or cement blocks used to construct basements are susceptible to mold growth as well as odor.

Imagine all of the exposed framing.

Framing lumber does and will absorb moisture and thus, grow mold. The metal framing ties may not be porous enough for mold growth; but they will corrode.

How about the plumbing and wiring?

Again, any metal parts can and most likely will corrode with excess moisture in the air.

The insulation! Perfect for mold growth!

So the takeaway here is,Always remove excess water,dry quickly and apply appropriate antimicrobials.

If you have a flooding situation, SERVPRO of Lebanon/Hanover/Littleton are prepared and ready! Call 603-298-6942 24hours a day, 365 days a year!

Got Mold? Call SERVPRO!

10/29/2018 (Permalink)

Got Mold?

Mold can grow under multiple conditions present in our buildings every day.

Moisture, however, is the foremost factor that causes mold growth.

Mold spores live and grow through moisture and high levels of humidity. If these conditions are not addressed immediately - within 48 hours, mold will continue to return.

These fungi can also produce a musty odor. We specialize in water and mold mitigation and restoration. Our advanced mold remediation equipment and restoration processes help to detect and handle the source of the water problem.

Each mold infestation requires a particular solution.

Our highly trained professionals use an exacting system of inspection, assessment, containment, air filtration, removing mold infested materials, disinfecting, and cleaning your belongings.

We can perform various types of minor and major repairs. To save our customers stress, time and costs expense, SERVPRO can handle the entire mold remediation service.
We can handle the initial damage mitigation and the rebuilding, including sanitizing and deodorizing of all affected areas. Our AMRT, Applied Microbial Remediation Technicians are,IICRC certified, with advanced corporate and franchise training. We are also experienced in dealing with your insurance company, and we can assist you in these matters if applicable. We can even assist you with your paperwork for your claim.

Call SERVPRO of Lebanon/Hanover/Littleton with any questions that you may have. We are available with 24-hour emergency service – including holidays. We are locally owned and operated, which means when you call us, we can respond quickly with the help that you need. Don't try to tackle a mold situation yourself call the pros at SERVPRO. (603) 298-6942.

SERVPRO is there for Commercial/Large Loss Restorations!

10/29/2018 (Permalink)

Commercial Large Loss

COMMERCIAL/LARGE LOSS RESTORATION

This term refers to commercial buildings, schools, nursing homes, multi-unit buildings and can even mean residential property if it is of a usually large size. It includes events such as fire, smoke, burst
pipes, heating unit puff-backs, biological occurrences such as bodily fluids, sewer back-ups mold/growth infestation; odor problems and even
animal invasions or inhabitants.

We understand how overwhelming everything can seem in a time of crisis. SERVPRO of Lebanon/Hanover/Littleton is here for you with trained technicians to make it "Like it never even happened."

Commercial/Large Loss Restoration Services Include:

  • Securing the building/facility
  • Temporary utility services (Power, Lights, Heating, Plumbing)
  • Debris removal
  • Complete or partial pack-out of electronics, belongings, documents, equipment, etc. as required.
  • Water extraction and drying/ dehumidification.
  • Structure and content cleaning
  • Deodorization, disinfection, and odor removal
  • Repairs and reconstruction

Restoration Process:

Once the emergency is dealt with; damaged materials removed, content protected, packed and stowed and the drying equipment installed, we move onto the restoration phase. This is where we work with insurance adjusters, specialty tradespeople, owners, and property managers to identify the necessary repairs, develop a scope of work and estimate
the costs.

Estimating Process:

The estimating process is actually a fairly smooth process because SERVPRO of Lebanon/Hanover/Littleton, Insurance adjusters and many tradespeople use the industry standard software, Xactimate, which provides pricing, calculating formulas and concise descriptions that
define the materials and services with each line item. This insures everyone is "comparing apples to apples".

Because time is critical in protection materials and content, you want to hire a company that is experienced, knowledgeable and equipped to
do necessary work. Quickly and correctly. Thus, getting your company/facility/business back up and running with the least interruption.

That company is SERVPRO of Lebanon/Hanover/Littleton

To find out more about SERVPRO of Lebanon/Hanover/Littleton Commercial/Large Loss Services Click Here.

Why SERVPRO? Because SERVPRO Cares

10/29/2018 (Permalink)

Take Precautions against Harmful Mold!

Cold weather is upon us! The time of year where we all batten down the hatches to stay warm. While you're preparing your home for the cold months ahead, Check for any hidden moisture or suspicious growths that may be lurking before you close it all in with you.

SERVPRO of Lebanon/Hanover/Littleton professionals handle water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has
sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture
problem in the building, it is important to be alert for:

  • The presence of visible mold
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused.
  • Undetected mold growth
  • Excessive humidity

If you think you might have a mold problem, call SERVPRO of Lebanon/Hanover/Littleton at 603.298.6942 in the Upper Valley and
surrounding area, or 603.444.7900 for the Littleton surrounding areas. Our service technicians are trained in mold remediation and
will examine the structure for any visible signs of mold growth. In the event mold is found, we can determine the best route for remediation.

SERVPRO CARES


SERVPRO of Lebanon/Hanover/Littleton cares about proper restoration of your structure. In most water damage situations excessive mold
growth is not a problem and SERVPRO of Lebanon/Hanover/Littleton can
safely restore your building to preloss condition. The need to address the presence of mold can only be determined by an on-site,
indoor environmental inspection.

To learn more about mold remediation Click Here